Store your belongings at Extra Space Storage on 3650 Richard Rd in Montgomery, AL today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, golf carts available, military discount, commercial tenants, solar site, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Cheryl received numerous accolades for her exceptional customer service, being described as friendly, helpful, and knowledgeable.
Cleanliness
The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Efficiency
Customers appreciated the quick and easy setup process, highlighting the efficiency of the service provided.
Staff Professionalism
The staff, including Cheryl and Hosea, were frequently praised for their professionalism and attentiveness, enhancing the overall customer experience.
Overall Experience
Many customers expressed high satisfaction with their experiences, recommending the facility for its service and quality.
DD
Darius1000k
Nov 3, 2025
5.0
Good experience with them they do good business !! Ms Cheryl was the best
HM
Ha Myong
Nov 3, 2025
5.0
The ms Cheryl was kind and helped everything go smoothly.
LH
Lekeyesia Hunt
Nov 1, 2025
5.0
Cheryl is an excellent store manager, She is really nice and I never been here before so it’s fantastic.
MP
Mr Free press
Oct 6, 2025
5.0
Overall Impression
Choosing Extra Space Storage for your needs is usually a safe and convenient option, especially if you value clean facilities and customer-focused local staff. While price instability and slow problem resolution at the corporate level remain common complaints, the personalized assistance you received from Cheryl E. Rollins truly sets your experience apart. Her dedication to helping you change units and resolve concerns efficiently represents the best of what Extra Space Storage can offer.[birdeye +4]
Cheryl’s friendliness and clear guidance play a central role in making storage transitions hassle-free, and would lead anyone to feel well-supported throughout the process.
KF
Keliah Foster
Sep 20, 2025
5.0
Ms Cheryl was a great help today my storage place is clean and the process didn’t take long at all come see about them !!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Montgomery.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Richard Rd and U.S. 231 Service.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access gate hours at Extra Space Storage on Richard Rd?
The gate hours for Extra Space Storage are from 6:00 AM to 10:00 PM every day of the week.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies available for purchase online and at the facility.
Does Extra Space Storage offer climate-controlled storage units?
Yes, many units at Extra Space Storage include climate control options for temperature sensitive items, along with standard units without climate control.
Are drive-up storage units available at this Extra Space Storage location?
Yes, drive-up storage units are available, allowing you to easily load and unload large or heavy items directly from your vehicle.
What payment methods does Extra Space Storage accept?
Extra Space Storage accepts various payment options including American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Where is Extra Space Storage located in Montgomery, Alabama?
Extra Space Storage is located at 3650 Richard Rd, near the intersection of Richard Rd and U.S. 231 Service in Montgomery, AL.
Are there any nearby lodging options if I need a place to stay while using Extra Space Storage?
Yes, nearby lodging options include InTown Suites Extended Stay Select Montgomery AL and BLU Beach Bar & Grill hotel, both convenient for customers requiring accommodations.
What nearby self-storage facilities are close to Extra Space Storage on Richard Rd?
Life Storage is another nearby self-storage facility close to Extra Space Storage, offering additional options for customers in Montgomery.
Can customers combine a visit to Extra Space Storage with nearby shopping or dining?
Yes, near Extra Space Storage, customers can visit places like El Vaquero Boots western wear for clothing or enjoy dining at BLU Beach Bar & Grill and Too Much Sauce Sneaks, a bar and shoe store.
Is there convenient automotive service nearby for customers using Extra Space Storage?
Yes, nearby automotive services include INFINITI of Montgomery, Khaleel Williams car dealer, Quick Lane tire and oil change services, and Stivers Ford Lincoln, beneficial for customers needing vehicle services during their storage visits.