Extra Space Storage

5.0
1506 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3650 Richard Rd in Montgomery, AL today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, golf carts available, military discount, commercial tenants, solar site, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3650 Richard Rd, Montgomery, AL
36111, United States

Hours

Reviews

5.0
1,506 reviews
5 stars
1,486
4 stars
13
3 stars
2
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Cheryl received numerous accolades for her exceptional customer service, being described as friendly, helpful, and knowledgeable.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Efficiency

Customers appreciated the quick and easy setup process, highlighting the efficiency of the service provided.

Staff Professionalism

The staff, including Cheryl and Hosea, were frequently praised for their professionalism and attentiveness, enhancing the overall customer experience.

Overall Experience

Many customers expressed high satisfaction with their experiences, recommending the facility for its service and quality.
  • DD
    Darius1000k
    Nov 3, 2025
    5.0
    Good experience with them they do good business !! Ms Cheryl was the best
  • HM
    Ha Myong
    Nov 3, 2025
    5.0
    The ms Cheryl was kind and helped everything go smoothly.
  • LH
    Lekeyesia Hunt
    Nov 1, 2025
    5.0
    Cheryl is an excellent store manager, She is really nice and I never been here before so it’s fantastic.
  • MP
    Mr Free press
    Oct 6, 2025
    5.0
    Overall Impression Choosing Extra Space Storage for your needs is usually a safe and convenient option, especially if you value clean facilities and customer-focused local staff. While price instability and slow problem resolution at the corporate level remain common complaints, the personalized assistance you received from Cheryl E. Rollins truly sets your experience apart. Her dedication to helping you change units and resolve concerns efficiently represents the best of what Extra Space Storage can offer.[birdeye +4] Cheryl’s friendliness and clear guidance play a central role in making storage transitions hassle-free, and would lead anyone to feel well-supported throughout the process.
  • KF
    Keliah Foster
    Sep 20, 2025
    5.0
    Ms Cheryl was a great help today my storage place is clean and the process didn’t take long at all come see about them !!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.