Extra Space Storage

4.9
469 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 200 S Arrowhead Dr in Montgomery, AL today! Our large selection of storage units, manager living on site, exceptional security, deliveries accepted, multiple entrance/exit gates, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
200 S Arrowhead Dr, Montgomery, AL
36117, United States

Hours

Reviews

4.9
469 reviews
5 stars
449
4 stars
7
3 stars
1
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Tiffany and Victoria, for their exceptional, friendly, and professional service.

Facility Quality

The storage facility is noted for being clean, well-maintained, and offering spacious units.

Communication Issues

Some customers reported problems with communication, particularly regarding billing and fees, leading to frustration.

Overall Satisfaction

Many reviews reflect a high level of satisfaction with the overall experience, recommending the facility for storage needs.
  • SM
    Sandy Mansmann
    Nov 13, 2025
    5.0
    Best customer service around!! This is a fantastic facility and the nicest people. Give them a raise!!! They do great work! Thanks for everything!!
  • CW
    conrad williams
    Nov 13, 2025
    5.0
    Excellent staff. Knowledgeable and friendly.
  • JA
    Juan Amaya
    Nov 13, 2025
    5.0
    The gratest people I’ve met 🙏 great service.
  • HS
    Happy S
    Nov 13, 2025
    5.0
    Toya and Tiffany at Extra Space were an absolute joy to work with. Their warmth and professionalism made the rental process smooth and genuinely uplifting. The facility itself was clean and well-maintained, which only added to the positive experience. These two deserve a 10-star review—thank you both for making me feel so welcome!
  • TW
    Tiffanie Wilson-Means
    Oct 29, 2025
    5.0
    If anyone is interested in extra storage I definitely recommend this location Tiffany was outstanding ,friendly and courteous

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.