Business Details
About
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 4220 Troy Hwy in Montgomery, AL today! Our large selection of storage units, manager living on site, exceptional security, deliveries accepted, multiple entrance/exit gates, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
959 reviews
5 stars
914
4 stars
22
3 stars7
2 stars5
1 star11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by staff, particularly highlighting Tanisha's exceptional assistance.
Efficiency
Many reviews noted the quick and smooth process of renting storage units, with minimal wait times and efficient service.
Cleanliness
The facility was frequently described as clean and well-maintained, contributing to a positive customer experience.
Security Concerns
Some customers expressed concerns about security issues, mentioning incidents of break-ins and a lack of on-site management during those times.
Recommendation
Numerous customers recommended the business to friends and family, citing their positive experiences and satisfaction with the service.
- GTGarcia Tyner4 days ago5.0Rental process was fast and easy. Aaron was very helpful with the process and offered me the best solution for my storage needs.
- LGLaquanda GilmoreNov 13, 20255.0My rental experience with Aaron was professional and speedy! I would definitely recommend others to store here for all of the storage care needs!
- FRFranchesca RossNov 12, 20255.0I had an outstanding experience with Aaron at Extra Space Storage. From the moment I walked in, he was attentive, patient, and incredibly knowledgeable. He took the time to understand exactly what I needed, explained all of my options clearly, and made the entire process smooth and stress-free. His professionalism, warm personality, and commitment to excellent customer service truly stood out. It’s rare to encounter someone who treats your concerns with genuine care, and Aaron exceeded every expectation. The facility is clean, secure, and well-maintained and Aaron is a big part of why I feel confident storing my belongings here. Highly recommend this location and especially Aaron for anyone looking for reliable storage and exceptional support.
- DDDontaviousNov 12, 20255.0Aaron did an AMAZING job explaining options on how to pay and vacate my storage so that I wouldn't lose my stuff. Definitely good customer service.
- SDSJ DNov 10, 20255.0A wonderful person. Very helpful to helping me to understand the price change with insurance. He took his time and I'm very grateful 🙏🏽
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Montgomery near Woodland Hills, Green Acres, Woodley Park, and surrounding areas.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located just off Troy Hwy, between Business Park Dr and Cherry Hill Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access gate hours for Extra Space Storage in Montgomery?
The gate hours are from 6:00 AM to 10:00 PM every day, Sunday through Saturday.
What are the office hours for Extra Space Storage on weekdays?
Office hours are from 9:30 AM to 6:00 PM, Monday through Friday.
Is Extra Space Storage open on Sundays?
Extra Space Storage is closed on Sundays.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled units for temperature-sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at their local facility.
What payment methods are accepted at Extra Space Storage?
Extra Space Storage accepts AMEX, Apple Pay, Cash, Check, Discover, MasterCard, and Visa payments.
Where is Extra Space Storage located in Montgomery?
It is located at 4220 Troy Hwy in Montgomery, AL 36116, just off Troy Hwy between Business Park Dr and Cherry Hill Rd.
What are some nearby storage facilities to Extra Space Storage?
Nearby storage facilities include Compass Self Storage, Mini-Flex Storage, and A Mini Flex Storage and Alabama Truck Rentals.
Are there truck rental services near Extra Space Storage?
Yes, Alabama Truck Rentals and Penske Truck Rental are nearby and can help with moving and transportation needs.
What amenities can customers enjoy near Extra Space Storage?
Customers can visit nearby places such as Dollar Tree for discounts, MasterCuttz BarberShop for grooming, and Baymont by Wyndham Montgomery South for lodging.