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Extra Space Storage
Brand Certified

Extra Space Storage

5.0
(377 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 297 Ray Thorington Rd in Montgomery, AL today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Location

Extra Space Storage
297 Ray Thorington Rd, Montgomery, AL
36117, United States

Hours

Reviews

5.0
377 reviews
5 stars
371
4 stars
5
3 stars
1
2 stars
0
1 star
0

What are people saying?

AI-generated from recent customer reviews

Customer Service

Ebony received numerous commendations for her exceptional, friendly, and professional service, making the rental process smooth and easy.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Staff Professionalism

Customers noted the staff's professionalism and attentiveness, with many highlighting their willingness to assist and answer questions.

Facility Quality

The storage facility is praised for its modern amenities, including climate control and easy access, enhancing the overall customer experience.
  • TK
    TyMiriya Knight
    1 day ago
    5.0
    Ebony was a great help. Very friendly people’s person will be returning
  • AS
    Anthony Steele
    Feb 10, 2026
    5.0
    The manager, Ebony, goes above and beyond to take care of her customers. She helped me out with my storage needs and was never pushy. I would highly recommend ANYONE to use this business. She takes customer care and customer service to highest level of standards. Ebony took the time to show us the storage units and provided detailed information about their company. I was able to get all of our belongings into storage. We need more friendly businesses like this in our cities. Thank you so Ebony for your time and efforts.
  • WS
    Washalyn Steele
    Feb 9, 2026
    5.0
    This is the first we have ever rented a storage unit. Ebony was remarkable with her expertise with answering all questions we had and informing us with answers to questions that we didn’t know to ask. She is very knowledgeable and professional and at the same time personable and assuring. She really made me feel so relaxed about our decision to rent with them. I’m looking forward to a great relationship with this company because of Ebony.
  • SD
    Stefanie Davis
    Feb 3, 2026
    5.0
    Clean nice facility Ebony was fantastic I ended up needing a unit last minute and she was able to get me all setup .
  • NS
    Nicole Sankey
    Feb 2, 2026
    5.0
    sign up process was top tier thanks to Ms.Ebony. She literally followed up with me everyday after I made a reservation and did not let me forget to call her if I needed any assistance. Very professional, detailed and knowledgeable, she answered every question and was very patient with me. Thanks for everything you did for me today, Ebony, you really made this transition so easy for me. and if you’re thinking about storing here, BOOK IT and let Ebony take care of you!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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