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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Mobile, AL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,654 reviews
5 stars
1,398
4 stars
646
3 stars
260
2 stars
121
1 star
229
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates inconsistent customer service, with some employees being helpful while others are unresponsive or rude.
Product Availability
Customers frequently reported issues with product availability and organization, leading to difficulty in finding items.
Store Cleanliness
Several reviews mentioned that the store was unclean and disorganized, affecting the shopping experience.
Checkout Experience
Many customers expressed frustration over long wait times at checkout and a lack of cashiers, preferring more staffed registers over self-checkout.
Employee Knowledge
While some employees were praised for their knowledge and assistance, others were noted as unhelpful or lacking product knowledge.
- SCShay CarrollJan 5, 20261.0DO NOT USE THIS STORE! We ordered multiple appliances from Lowe’s and have had nothing but problems from start to finish. Delivery crews repeatedly refused to do basic parts of their job—complaining about lifting appliances, refusing to walk up stairs, and generally acting like delivering appliances was an inconvenience. At one point, we were told we had to remove the front railing of our house to make the delivery work, which cost us hundreds of dollars out of pocket. Lowe’s has not reimbursed us for that expense. Most recently, we had a delivery scheduled where the crew never even showed up, because they supposedly “didn’t want to walk through sand.” No call. No real explanation. Just a missed delivery and more wasted time. This has been the worst customer experience we’ve had with a major retailer. If you’re ordering appliances and expect professional delivery and basic problem-solving, look elsewhere. Lowe’s clearly doesn’t care once they’ve taken your money.
- JJJayJan 3, 20265.0Employees always helpful when you can find one
- ASA SiDec 25, 20253.0Answering AI is deceptive and "untrained". No way to get real info on hours of Ops during holidays.
- JJJUGGALODec 17, 20253.0I had a hard time finding a product I needed there was hardly any associates around the help but Lowe's is my dominant place to shop I like to see more associates around if you need help thank you
- CHChris HuffDec 17, 20251.0Although the sales clerk, and the man in customer service told me it would be okay to purchase the dishwasher on clearance and pick it up later that afternoon when i had my truck, the manager on duty (Nate) said i had to take it as soon as it was purchased. He was very unfriendly and downright hateful about it. I still don't understand why. I went to Chavis in Chickasaw and got a great deal in a dishwasher there. Lowe's not only lost a sale, they lost a lifelong customer that day.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Mobile, AL?
You can find appliances, bathroom supplies, building materials, flooring, tools, gardening equipment, plumbing essentials, outdoor furniture, and more at Lowe's Home Improvement in Mobile, AL.
What are the store hours of Lowe's Home Improvement in Mobile, AL?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's Home Improvement offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account; email updates will also inform you of status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any installation services available at Lowe's Home Improvement?
Yes, Lowe's offers installation services including appliances, flooring, doors, cabinetry, HVAC, lighting, and more.
What brands are available at Lowe's Home Improvement in Mobile, AL?
Brands available include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Kohler, Kobalt, Weber, and many more trusted names.
Is Lowe's Home Improvement in Mobile, AL accessible to wheelchair users?
Yes, the store has wheelchair accessible parking and onsite services accommodating accessibility needs.
What nearby dining options are available around Lowe's Home Improvement?
Nearby dining includes China Town (Chinese restaurant), Beef O Bradys (American restaurant and bar), Marble Slab Creamery (ice cream shop), Panda Express (Chinese fast food), and Wingstop (chicken restaurant).
Are there any nearby services to help with keys or locks near Lowe's Home Improvement?
Yes, minuteKEY and Minute Key locksmith services are located nearby to assist with key and lock needs.
Where can I exchange propane tanks near Lowe's Home Improvement in Mobile, AL?
You can exchange propane tanks at the nearby Blue Rhino Propane Exchange, conveniently located close to Lowe's Home Improvement.