Store your belongings at Extra Space Storage on 8778 Highway 72 W in Madison, AL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, kiosk, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members, particularly Shanita and Sammie, received high praise for their helpfulness, friendliness, and professionalism.
Pricing Issues
Several customers reported unexpected price increases after a few months, leading to dissatisfaction and claims of a bait-and-switch tactic.
Facility Condition
While many reviews noted the cleanliness and maintenance of the storage units, some customers mentioned issues with access and the need for upgrades.
Overall Experience
Most customers expressed satisfaction with their overall experience, highlighting the ease of the rental process and the supportive staff.
SS
Steven
Nov 14, 2025
5.0
Nia was such a delight! So professional and courteous. She was very informative and answered all of my questions. I am very happy with the service provided.
KH
Kayla Hunter
Nov 14, 2025
5.0
Extremely friendly and helpful staff. Nia was absolutely amazing and went above and beyond to help meet our needs!
AM
Austin Matney
Nov 14, 2025
5.0
Excellent service! Nia was extremely helpful and made the process of getting a unit effortless. Thank you for the wonderful experience!
JT
Jamie Thompson
Nov 10, 2025
5.0
Shanita was amazing at helping us figure out the best unit for our needs. She's a great asset to your company!
JC
Jeffrey Cox
Nov 4, 2025
5.0
Very friendly staff! Cleanliness is impeccable! Associate greeted us the designated time, showed us the facility & we immediately signed up. Would highly recommend this company & location
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Madison, Capshaw, Greenbrier, and Harvest.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Crutcher Dr and Highway 72 W.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the operating hours of Extra Space Storage in Madison, AL?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located in Madison?
Extra Space Storage is located at 8778 Highway 72 W, Madison, AL 35758 near the intersection of Crutcher Dr and Highway 72 W.
What storage unit types and features does Extra Space Storage offer?
They offer a variety of storage units including climate-controlled, non-climate controlled, drive-up access units, and vehicle storage options such as car, RV, and boat storage.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage provides moving and packing supplies both online and at their local facility for purchase.
What payment methods are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa payments.
Are there any special offers for renting storage units online?
Yes, you can rent online today to get up to 40% off storage units through their website.
What are the gate access hours at Extra Space Storage?
Gate access hours are from 6:00 AM to 10:00 PM every day of the week.
What nearby restaurants can I visit before or after my storage unit visit?
You can enjoy food at nearby places like Domino's for pizza and chicken, Burger King for fast food, Quiznos for sandwiches, or Chili's Grill & Bar for a casual dining experience.
Are there nearby automotive services close to Extra Space Storage?
Yes, automotive services near Extra Space Storage include U-Haul Neighborhood Dealer for truck rentals, Tire Discounters for tire and repair services, Mister Car Wash, and Firestone Complete Auto Care.
What nearby conveniences are available around Extra Space Storage?
Nearby conveniences include Kroger Fuel Center, MAPCO gas stations and convenience stores, as well as banks like Regions Bank and Western Union for financial services.