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Lowe's Home Improvement

4.2
(1524 reviews)

Business Details

8900 Weaver Avenue, Leeds, AL
35094, United States
(205) 699-4520
https://www.lowes.com/store/AL-Leeds/1737

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Leeds, AL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
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Location

Lowe's Home Improvement
8900 Weaver Avenue, Leeds, AL
35094, United States

Hours

Reviews

4.2
1,524 reviews
5 stars
901
4 stars
328
3 stars
142
2 stars
48
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individual employees who went above and beyond.

Product Availability

Several reviews noted issues with stock levels and discrepancies between online availability and in-store inventory.

Management Issues

There were complaints about the store manager's knowledge of policies and customer service, leading to negative experiences for some customers.

Checkout Experience

Customers expressed frustration with self-checkout options and long wait times for assistance at checkout.

Delivery Service

Mixed feedback on delivery service, with some praising promptness while others reported issues with damaged items and poor customer service.
  • AM
    Abbey Mansfield
    Feb 14, 2026
    5.0
    My go to place for any project around the house. The staff has been very polite and helpful too.
  • RP
    Randy Phillips
    Jan 19, 2026
    3.0
    Good selections and helpful staff.
  • JJ
    James
    Jan 17, 2026
    5.0
    I needed help with the purchase of 3 shelving units after having surgery. Associate Juan located the units, placed them on a cart, helping me check out and loaded them into my truck. Juan deserves to be your employee of the month! Thank you Juan.
  • DG
    Dillon G
    Jan 13, 2026
    1.0
    Short version: Everyone I spoke to here was stellar aside from the head manager (I'm not sure her name) who doesn't seem to understand their company policies. I was trying to price match an item sold and shipped by amazon and despite the website saying they do match those prices, she refused to. I ended up going to the Trussville location where they did it no questions asked without any hassle! Long version: I got sent to the customer service desk to price match an item that was listed for $120 that I found on Amazon for $75. The lady at the desk told me that they don't price match Amazon so I stepped out of line to double check their website and found where it says "we price-match items sold by Amazon.com but not by a third-party seller on Amazon.com". I showed this to her but she said since the discount was so much it wouldn't let her do it. No problem, she escalates to her Front End supervisor whose name was Dan. Dan was awesome and absolutely had the right mentality, he tried to price match for me after I showed him the policy. He told me he would "hate to turn a good experience into a bad one" so wanted to make sure they did the right thing. The problem is the system wouldn't let him discount it that much either so he radios his boss and says "I have a customer here who's pulled up the policy that says we're supposed to price match amazon, can you come up here and do it" she responds "we don't price match Amazon, we don't even price match our own website". That statement itself is completely untrue, they only don't match Amazon or Lowes website pricing if the items are sold by third parties. Again Dan was extremely nice and told him that since it's his boss he can't do anything for me but it's crazy that the head person in the store doesn't even know the policy from their own website. I get that this probably doesn't happen often but c'mon, she didn't even leave her office to come talk to us and see the policy, she just shut it down without even double checking. I ended up going to Trussville Lowes where not only was the item I was looking for starting price $90 instead of $120 but I took it to customer service, the guy knew to verify that the item I was trying to price match had the same model number and was sold and shipped by Amazon then he calls his manager up, the manager comes, puts in his code and I was out the door in under 5 minutes. Please take some notes from Trussville Lowes, Leeds, it would serve you well. (Also promote Dan, he absolutely has the right customer service mentality, unlike whoever was on the other end of that radio)
  • AS
    Alex Smoake
    Dec 26, 2025
    1.0
    They will ask to check your receipt in front of everyone like you are a criminal of some sort. If you don’t trust self checkout, remove the machines and have employees check us out. Embarrassing.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.

Brand Certified Facts from Lowe's Home Improvement

Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
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