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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Huntsville, AL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
10050 S. Memorial Parkway, Huntsville, AL
35803, United States
Hours
Reviews
4.2
1,544 reviews
5 stars
866
4 stars
383
3 stars
132
2 stars
46
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being unresponsive or dismissive.
Product Availability
Customers noted a good selection of products, but some experienced issues with stock levels and pricing discrepancies between online and in-store.
Store Experience
The store environment received mixed feedback, with some customers appreciating cleanliness and organization, while others complained about temperature and staff availability.
Installation Services
Negative experiences reported regarding installation services and communication, leading to dissatisfaction with service quality.
- TWTravis WalstonJan 1, 20261.0They somehow didn't have the door stop pine in the normal rectangle shape, so I went to their website and found it. There is a shipping fee unless you add at least $45 of stuff to your cart, but when I added other things, they added an $89 delivery fee to those other things and were still charging the $6 shipping fee on the original item. There is no way to contact them through the site to provide feedback, the chat with them button doesn't do anything, and their site doesn't even work on 2 of the 3 browsers I tried. They tried to force me to create an account to purchase, but after multiple attemps and clicking back I was finally able to order as a guest.
- JBJ BDec 13, 20251.0Somewhere along the way this Lowe’s quit caring about their customers’ experiences and it in the attitude of most of its employees. I think the negative is set by Mimi, the GM and Brooke, her assistant mgr. There’s other Lowe’s in town that will treat you right.
- CECristobar EsparzaDec 11, 20255.0Excelente servicio y buena calidad en su producto... encuentra lo q ocupas para tu hogar..
- SIsue isbellDec 6, 20255.0Very Great customer service; Your employee in the snowman hat and the lady at the flooring section are like No Others!!! me and my Mom really enjoyed our visit! Very Very Great Customer Service!!! Thank You!
- EDEddie DyallNov 23, 20255.0I came in unsure of how to approach a critical job on my 1961 built house. Steve from the plumbing department guided me through each step I would need to do. He helped me locate all of the essential parts I would need, walked me through each step, and told me to come back and find him if I needed help (which I did). This man provided me with the time he would be available to aid me if I was having trouble. Because of Steve in plumbing, my project is complete, my family has water, and I feel like a licensed plumber. Thank you, Steve! I am a Lowes guy now.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Huntsville offer?
Lowe's in Huntsville offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing essentials, outdoor equipment, and more.
What are the operating hours for the Lowe's Home Improvement store in Huntsville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM, with specific holiday hours for certain dates.
Does Lowe's in Huntsville offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order at Lowe's Home Improvement?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Huntsville?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's Home Improvement provide?
Lowe's offers various installation services including appliances, cabinets, flooring, HVAC, lighting, roofing, and more to support your home improvement projects.
Are there any nearby places where I can grab a meal before or after shopping at Lowe's?
Yes, nearby eateries include Marco's Pizza and Domino's, which are convenient options for grabbing pizza before or after your visit to Lowe's.
Where can I get automotive services close to Lowe's in Huntsville?
Close to Lowe's, you can find Larry's Automotive Services and Repair, Good Guys Garage, and McMahan's Mobile Mechanic for automotive repair and services.
Are there fitness centers near Lowe's Home Improvement in Huntsville?
Yes, Planet Fitness is located nearby and offers gym and fitness services which you might visit before or after shopping at Lowe's.
How can I contact Lowe's Home Improvement customer service?
You can contact Lowe's customer care via email at customercare@lowes.com or by phone at +1 256-880-1981.