Brand Certified
Lowe's Home Improvement
4.1(2855 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
3505 Memorial Parkway NW, Huntsville, AL
35810, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(256) 859-0735
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/AL-Huntsville/1577
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Huntsville, AL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
2,855 reviews
5 stars
1,582
4 stars
669
3 stars
245
2 stars
102
1 star
257
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were reported as rude or unresponsive.
Product Issues
Several customers reported issues with damaged or defective products, particularly with appliances and online orders, leading to frustration over returns and refunds.
Store Experience
Customers appreciated the cleanliness and organization of the store, but some expressed difficulty in finding assistance when needed.
Delivery Problems
Multiple reviews highlighted issues with delivery services, including delays and improper setup of purchased items.
- RMRhys Marshall3 days ago1.0I purchased a toolbox online that was shipped from this location, and unfortunately it arrived damaged, with visible scratches and a large dent on the side that appeared to be covered with a shipping label. When I contacted the store about a replacement, I was told the item was out of stock, even though it was still showing as available online. They eventually arranged to pick up the damaged toolbox, but after waiting over 30 days and making multiple calls, I was only refunded for the item itself and not the delivery charge. It’s frustrating to pay for delivery when the product arrived in unusable condition. Overall, this was one of the most disappointing customer service experiences I’ve had, and I won’t be returning to this location in the future.
- LMLarry Masters4 days ago1.0Absolutely no customer service. No help to handle 80 lb concrete bags. Only 2 50 lb bags avaliable. Fork lift driver had aisle blocked in needed on. He left his lift in the middle of the isle and disappeared. Asked for help at check out. No one there to help. I will be at Home Depot to finish my project.
- DWDrew WilliamsFeb 20, 20265.0I had a wonderful customer experience at Lowe’s thanks to Felicia and Lakiyah! I placed a curbside pickup order for 25 bags of landscape rocks, and they made the entire process incredibly smooth. Both of them were super kind, professional, and efficient from start to finish. It was a great experience overall, and I genuinely appreciate their hard work and positive attitudes. Thank you both for making what could have been a heavy-duty pickup so easy and pleasant!
- RSRobert SchniederFeb 16, 20261.0Overall, I'd give this store a 3 star review. Sometimes it's good, sometimes it's not. Today was a different story. I went to pick up some stuff and there wasn't enough out in the isle. I went to pro service desk. The guy there was rude to me as soon as I walked up. I told him what I needed and he gave me an attitude and told me where it was. I told him there wasn't enough out there. I told him the 2 items I needed and how many I needed. He called someone and told them the 1st item I needed so I repeated the second item. He hung up and told me if I wanted anything else I could tell them. So instead of him taking a minute, I have to wait for them to come out with 1 thing and tell them I need 50 of something else and I get to wait. I just left and spent my $1800 somewhere that I didn't get an attitude.
- KDKeyome DTFeb 16, 20261.0Not going back ever again. I DO NOT WORK FOR LOWES. I want a cashier and employees that actually want to work. Self checkout is a big NO for me. And you need to hire employees who act right. Bye lowes. Check my reviews. I don't give bad reviews unless well deserved .
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Huntsville, AL?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Huntsville?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed like November 27 and December 25, and adjusted hours on others.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to make shopping convenient for customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will also notify you of status changes.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. Online purchases can start a return via Order History on Lowes.com, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts major credit cards like American Express, Mastercard, Visa, Discover, Diners Club, as well as cash and checks.
Are there any services for appliance or home improvement installations at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, blinds, cabinets, flooring, doors, windows, lighting fixtures, and more.
Is Lowe's Home Improvement wheelchair accessible and does it offer recycling services?
Yes, the store has wheelchair accessible parking and offers recycling for electronics and batteries among other sustainability services.
Are there any nearby places where I can exchange propane near Lowe's in Huntsville?
Yes, Blue Rhino Propane Exchange is located nearby, which is convenient for customers needing propane services while visiting Lowe's.
What dining options are available near Lowe's Home Improvement for a quick meal?
Nearby dining options include Wings To Go, Burger King, Subway, and New China Restaurant, providing a variety of fast food and restaurant choices for customers visiting the area.
Are there nearby services like locksmiths in the vicinity of Lowe's in Huntsville?
Yes, Minute Key and minuteKEY offer key and locksmith services close to Lowe's, which can be helpful for customers needing quick key duplication or locksmith assistance.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website