Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Huntsville, AL Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,670 reviews
5 stars
1,475
4 stars
650
3 stars
233
2 stars
93
1 star
219
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised helpful employees while others reported rudeness and lack of assistance.
Delivery Issues
Numerous complaints about delayed or mishandled deliveries, leading to customer frustration.
Product Availability
Customers noted that while the store generally has a good selection, there were instances of items being out of stock or misrepresented online.
Store Cleanliness
The store is often described as clean and well-organized, although some customers mentioned cluttered aisles.
Positive Experiences
Several customers highlighted exceptional service from specific employees, indicating that there are standout staff members who enhance the shopping experience.
- JJJohn Burley JrNov 15, 20255.0Got the carpet grass we needed. The christmas decorations were great.
- GGGeneNov 15, 20255.0Always the best experience at Lowes. Never let down no.mattwr what sate I've shopped.
- LWLenore WhitfieldNov 4, 20253.0I went in there to purchase a chandelier that if purchased online there would be a delivery fee of $72... almost as much as the light would've cost. I found a similar chandelier on clearance that looked nicer than the one online and saved myself a delivery fee!
- AHAngie HastingsOct 24, 20255.0Bought my gutter guards here. Everyone was very helpful
- JKJames KellyOct 23, 20252.0Bought a brass 90 for a major plumbing repair for my house. The brass 90 had a pin hole leak in the side and could be soldered. Lowe’s refused the return because it had been used. Home Depot is a lot better on returns and so is Amazon, Temu, and Ace. So why am I still shopping at Lowes — is what I keep asking myself. How about you? Had any trouble returning a defective product?
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Huntsville, AL?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Huntsville?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed like November 27 and December 25, and adjusted hours on others.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to make shopping convenient for customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will also notify you of status changes.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. Online purchases can start a return via Order History on Lowes.com, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts major credit cards like American Express, Mastercard, Visa, Discover, Diners Club, as well as cash and checks.
Are there any services for appliance or home improvement installations at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, blinds, cabinets, flooring, doors, windows, lighting fixtures, and more.
Is Lowe's Home Improvement wheelchair accessible and does it offer recycling services?
Yes, the store has wheelchair accessible parking and offers recycling for electronics and batteries among other sustainability services.
Are there any nearby places where I can exchange propane near Lowe's in Huntsville?
Yes, Blue Rhino Propane Exchange is located nearby, which is convenient for customers needing propane services while visiting Lowe's.
What dining options are available near Lowe's Home Improvement for a quick meal?
Nearby dining options include Wings To Go, Burger King, Subway, and New China Restaurant, providing a variety of fast food and restaurant choices for customers visiting the area.
Are there nearby services like locksmiths in the vicinity of Lowe's in Huntsville?
Yes, Minute Key and minuteKEY offer key and locksmith services close to Lowe's, which can be helpful for customers needing quick key duplication or locksmith assistance.