Store your belongings at Extra Space Storage on 2312 Memorial Pkwy SW in Huntsville, AL today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, drive-in building, parking spaces, elevator access, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with particular mentions of employees like Kaytlyn, Ray, and June.
Cleanliness
The facility received numerous compliments for being clean, well-organized, and secure, contributing to a positive overall experience.
Ease of Process
Many reviews highlighted the seamless and efficient process of renting storage units, with staff assisting customers in a timely manner.
Professionalism
The staff demonstrated a high level of professionalism, addressing customer needs and concerns effectively, which enhanced the overall service experience.
PR
psalms realestate
3 days ago
5.0
This facility is clean, well-lit, secure, and climate-controlled—everything stays in perfect condition through Alabama’s humid summers.
What makes it exceptional is the on-site manager, Ms. Ray Reid. She’s incredibly friendly, professional, and genuinely helpful. Ms. Reid remembers customers by name, offers practical storage advice, responds quickly to any concerns, and runs the place with warmth and efficiency.
In an industry full of impersonal experiences, Ms. Reid makes you feel valued and well cared for. Highly recommend this location—especially because of her!
5 stars!
WW
William Wheeler
4 days ago
1.0
Absolutely horrible experience at this location. We have multiple units with this chain at another location and they are the most polite and respectful people. This location was completely disrespectful the entire time we were there. The "manager" (Ray) was so rude and disrespectful. It's almost like she was looking to start trouble. Out of all of the places I have ever done business with, this was by far the most disrespectful and unpleasant. Very disappointed with this location. We ended up having to get the police involved just to get our stuff. Ray was the most unprofessional person that I have ever dealt with in all my years of business. Maybe she had an off day or something but I wouldn't advise anyone to use this facility.
JS
juan soto
Dec 16, 2025
5.0
super friendly customer service
CC
Cyndy
Dec 3, 2025
5.0
Stopped in as I was in need for a few units for an office move and June was extremely helpful! Provided me with all the information I needed as well as a few options. Great service! Keep up the great work June!
JL
Jackie Leon
Nov 16, 2025
5.0
The representative was very helpful and answered all my questions.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Huntsville area as well as the surrounding areas of Redstone Arsenal, Bellewood Park, Twickenham Square, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the intersection of Mock Rd SW and AL-53.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access gate hours for Extra Space Storage in Huntsville?
The gate is accessible every day of the week from 6:00 AM to 10:00 PM.
When is the office at Extra Space Storage open for assistance?
The office hours are Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays.
Does Extra Space Storage offer climate-controlled storage units?
Yes, many facilities offer climate-controlled units for temperature-sensitive items, along with standard units.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, moving and packing supplies including boxes are available for purchase online and at the facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located in Huntsville?
It is located at 2312 Memorial Pkwy SW, Huntsville, AL 35801 at the intersection of Mock Rd SW and AL-53.
Is Extra Space Storage accessible for business storage needs?
Yes, they offer business-friendly storage for parts, vehicles, inventory, and may include delivery acceptance and office space at some locations.
How can nearby facilities like Real Life Fitness For Women be useful when visiting Extra Space Storage?
If you're visiting Extra Space Storage, you can also visit Real Life Fitness For Women nearby for your workout needs or pharmacy services before or after storing your belongings.
What entertainment options are available near Extra Space Storage?
Nearby, you can check out The Deep Comics & Games for comics and bookstore shopping or visit AMF PARKWAY LANES for bowling and active life fun.
Are there dining options close to Extra Space Storage for a meal after your visit?
Yes, nearby options include Just Love Coffee Cafe for coffee and sandwiches, Baumhower’s Victory Grille for American food and drinks, and Bad Daddy’s Burger Bar for burgers and more.