Extra Space Storage

4.9
331 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2312 Memorial Pkwy SW in Huntsville, AL today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, drive-in building, parking spaces, elevator access, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2312 Memorial Pkwy SW, Huntsville, AL
35801, United States

Hours

Reviews

4.9
331 reviews
5 stars
324
4 stars
2
3 stars
0
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with particular mentions of employees like Kaytlyn, Ray, and June.

Cleanliness

The facility received numerous compliments for being clean, well-organized, and secure, contributing to a positive overall experience.

Ease of Process

Many reviews highlighted the seamless and efficient process of renting storage units, with staff assisting customers in a timely manner.

Professionalism

The staff demonstrated a high level of professionalism, addressing customer needs and concerns effectively, which enhanced the overall service experience.
  • PR
    psalms realestate
    3 days ago
    5.0
    This facility is clean, well-lit, secure, and climate-controlled—everything stays in perfect condition through Alabama’s humid summers. What makes it exceptional is the on-site manager, Ms. Ray Reid. She’s incredibly friendly, professional, and genuinely helpful. Ms. Reid remembers customers by name, offers practical storage advice, responds quickly to any concerns, and runs the place with warmth and efficiency. In an industry full of impersonal experiences, Ms. Reid makes you feel valued and well cared for. Highly recommend this location—especially because of her! 5 stars!
  • WW
    William Wheeler
    4 days ago
    1.0
    Absolutely horrible experience at this location. We have multiple units with this chain at another location and they are the most polite and respectful people. This location was completely disrespectful the entire time we were there. The "manager" (Ray) was so rude and disrespectful. It's almost like she was looking to start trouble. Out of all of the places I have ever done business with, this was by far the most disrespectful and unpleasant. Very disappointed with this location. We ended up having to get the police involved just to get our stuff. Ray was the most unprofessional person that I have ever dealt with in all my years of business. Maybe she had an off day or something but I wouldn't advise anyone to use this facility.
  • JS
    juan soto
    Dec 16, 2025
    5.0
    super friendly customer service
  • CC
    Cyndy
    Dec 3, 2025
    5.0
    Stopped in as I was in need for a few units for an office move and June was extremely helpful! Provided me with all the information I needed as well as a few options. Great service! Keep up the great work June!
  • JL
    Jackie Leon
    Nov 16, 2025
    5.0
    The representative was very helpful and answered all my questions.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.