Extra Space Storage

4.9
184 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 290 Jeff Rd NW in Huntsville, AL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
290 Jeff Rd NW, Huntsville, AL
35806, United States

Hours

Reviews

4.9
184 reviews
5 stars
176
4 stars
5
3 stars
1
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional staff, particularly highlighting individuals like Jason and Jenny for their exceptional service.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several reviews mentioned dissatisfaction with rising rental fees, indicating a trend of increasing costs that may affect customer retention.

Overall Experience

Many customers reported a seamless and positive experience, recommending the facility for its ease of use and supportive staff.
  • BG
    Bekah Weeks Gerloff
    Jan 3, 2026
    4.0
    The whole experience was so easy and simple. We decided we needed a storage unit on a whim due to increased house decor and our attic stairs getting sketchy (unsafe). I decided to find one on New Years Day thinking no way would it be ready right away but it was! I received my gate code and keys on the same day. Unit was clean and with their map they provided it was easy to find. Very impressed with how seamless this was. My only complaint is there are some “hidden fees”. You HAVE to obtain renters insurance (which no big deal) and if you don’t have it then you need to select their renter insurance in order to rent. You also must pay $20 for the lock, in addition to a one time set up fee. None of these were deal breakers but it was just semi disappointing to have $50 added to the cost at check out. I would have loved to see these fees listed somewhere on the site so it wasn’t a shock. The lock was only 1 time and the insurance can be removed if you show proof you have it by other means. Again, definitely not a deal breaker for us and the process was so easy. If they make the fees very transparent when looking for units BEFORE getting to check out then this would be a 5 star review! Overall VERY pleased so far!
  • CF
    Cheryl Fitzgerald
    Dec 21, 2025
    5.0
    Nice friendly helpful
  • JN
    Josh Nels
    Nov 4, 2025
    5.0
    Awesome experience and great customer service
  • RB
    Rick Bozeman
    Sep 16, 2025
    5.0
    It’s always been a pleasure that both storage units have provided me with my requests Just want to thank ALL of the members for their support & patients.
  • BS
    Benny Sharp
    Aug 4, 2025
    4.0
    The facility was clean and new and in a good location. Jason, the attendant, was always very responsive and helpful. I give four stars instead of 5 because of their fee schedule. It quadrupled in the 10 months of my rental. It started at $23/mo. (which I understood was a promotional rate), then to $42, and then to $88. I decided to move elsewhere after the last price hike.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.