Lowe's Home Improvement

3.8
2087 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Homewood, AL Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
375 State Farm Parkway, Homewood, AL
35209, United States

Hours

Reviews

3.9
1,949 reviews
5 stars
917
4 stars
470
3 stars
189
2 stars
113
1 star
260

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting long wait times and unhelpful staff.

Product Availability

Customers frequently noted that the store had a good selection of products, but there were also complaints about items being out of stock or not available.

Store Cleanliness

Some reviews praised the cleanliness and organization of the store, while others reported issues with the condition of certain areas, such as the garden center and restrooms.

Delivery Issues

Numerous customers expressed frustration with delivery services, citing problems with scheduling and communication regarding appliance deliveries.

Staff Knowledge

While some employees received praise for their helpfulness and knowledge, others were criticized for lack of assistance and product knowledge.
  • LN
    Le Norred
    6 days ago
    5.0
    This location is the friendliest! Love the customer service! The Christmas decorations are the best. Had my favorite right upfront!!!
  • TG
    Tony Green
    Nov 16, 2025
    5.0
    Highly recommend
  • LL
    Leoncio Alvarez Lopez
    Nov 14, 2025
    4.0
    Es un lugar muy agradable donde puedes encontrar todo sobre construcción
  • LB
    Luke Belmont
    Nov 5, 2025
    5.0
    Came to Lowe’s to buy a fridge pretty late in the day and Richard and Jeryl were a huge help. Great store!
  • SW
    Stan Wienckowski
    Nov 4, 2025
    3.0
    Got wrong direction's so wound up not going

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.