Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Homewood, AL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,957 reviews
5 stars
924
4 stars
472
3 stars
190
2 stars
112
1 star
259
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported long wait times and unhelpful employees.
Product Availability
Customers frequently noted issues with product availability and order fulfillment, leading to frustration.
Store Cleanliness
The store was generally described as clean and well-organized, although some reviews mentioned specific areas needing attention.
Delivery Issues
Delivery and installation services received negative feedback, with reports of poor communication and service failures.
Staffing Levels
Many customers expressed concerns about understaffing, leading to difficulty in receiving assistance.
- CBCrystal James Brophy3 days ago3.0Homewood Lowe’s and another Lowe’s that uses Crume installations…. Why haven’t yall found a better suited company to do the work for valued customers. These people at Crume do NOT want the jobs obviously. Today is January 9. I ordered my gas stove on Dec 24.and have been without a stove since 21st. I can’t cook. My family is having to spend extra funds to eat out. While waiting on Crume installations to call and schedule a date to install. This is ridiculous Lowe’s. Get a new team to do your installations already. Just look at Crumes reviews. I will also leave a review on them once they come. If they ever do.
- TCThomas Clearing5 days ago1.0Garbage atleast they get doors open on time but wanting to buy a 80$ pair of locked up headphones employee in that department told ME that I would have to go find a MANAGER for that... ridiculous find your own manager. Ill shop elsewhere.
- RFReuben FleischerDec 28, 20255.0Good service from the folks in kitchen appliances!
- JWJEFFEREY WILLSDec 22, 20254.0Great service
- LNLe NorredNov 18, 20255.0This location is the friendliest! Love the customer service! The Christmas decorations are the best. Had my favorite right upfront!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Homewood, AL offer?
Lowe's Home Improvement offers a wide range of products including appliances, paint, patio furniture, tools, flooring, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more. They also provide installation services for many products.
What are the store hours for Lowe's Home Improvement in Homewood?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours noted on their website.
Does Lowe's Home Improvement offer in-store pickup and delivery options?
Yes, Lowe's in Homewood offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's Home Improvement?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's Home Improvement offer assistance with returns and exchanges?
Most items can be returned within 90 days. Returns for online purchases can be started online or in-store with proof of purchase at the customer service desk.
Is Lowe's Home Improvement accessible to customers with disabilities?
Yes, the store has wheelchair accessible parking and provides in-store shopping and onsite services that accommodate customers' needs.
Are there any nearby lodging options for customers visiting Lowe's in Homewood, AL?
Yes, nearby hotels include Country Inn & Suites by Radisson, Spark by Hilton Homewood Birmingham, Suburban Studios Birmingham Homewood I-65, SPARK BY Hilton, and Suburban Extended Stay, offering convenient accommodations for visitors.
Where nearby can I find key and locksmith services when visiting Lowe's Home Improvement?
Several minuteKEY kiosks and Minute Key locksmith services are located nearby, offering convenient access for key cutting or lock services.
Are there nearby places in Homewood where I can purchase appliances and grill equipment besides Lowe's?
Yes, AllSouth Appliance Group, Inc. and AllSouth Appliance Group, Inc. - Birmingham, AL are nearby stores that offer kitchen supplies, appliances, and grilling equipment for your convenience.