Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Guntersville, AL Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,053 reviews
5 stars
1,141
4 stars
467
3 stars
188
2 stars
69
1 star
188
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers struggling to find assistance and experiencing unresponsive staff.
Product Availability
Customers noted that while the store often has a good selection of items, there were frequent reports of items being out of stock or not available for online orders.
Store Cleanliness
Several reviews praised the cleanliness and organization of the store, indicating a positive shopping environment.
Staff Knowledge
While some employees were recognized for their helpfulness and knowledge, many customers reported that staff lacked the necessary information to assist effectively.
Pricing Concerns
Customers expressed dissatisfaction with pricing, often comparing it unfavorably to competitors and noting high prices on certain items.
- JEjenny easonNov 11, 20255.0Jackson does an amazing job! Professional, kind and always making sure we get what we need and want! Our house burnt down in 2023 and we have slowly been building it back. Jackson has helped us every step of the way! We recently got countertops from y'all and Jackson made sure what got exactly what we wanted and let me tell you, they are beautiful! Everyone there is always helpful, but Jackson went above and beyond!
- JRJimmy Lee RobertsonNov 7, 20255.0At Lowe's home improvement nothing more to say here.
- TTTravel TimeOct 20, 20255.0All the materials I need are in the back and they have to get it fir me so I'm happy they got good product for me to buy, they said they had to dig for good pieces.
- A2Akrzyz 23Oct 12, 20254.0Prices could have been better!
- TKTasa KelleyOct 1, 20251.0Customer service is awful. No one knows where anything is in the store. All they can say is" I don't know where it is". If you work there someone should know. Will never go back.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Guntersville, AL?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing items, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement.
Does Lowe's offer installation services for purchased products?
Yes, Lowe's offers installation services including appliances, blinds, cabinetry, flooring, lighting, and more to assist you with your home improvement projects.
What are the store hours for Lowe's Home Improvement in Guntersville, AL?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with holiday hours that vary including closures on Thanksgiving and Christmas Day.
Can I pick up my online order in the store at Lowe's?
Yes, Lowe's offers in-store pickup for online orders during store operating hours at the designated pickup area.
What payment options are accepted at Lowe's Guntersville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Does Lowe's offer delivery services?
Yes, Lowe's provides delivery services to help you get your purchases delivered to your home or project site.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's?
Nearby dining options include Papa Dubi’s, Mar Y Tierra Mexican and seafood restaurants, Captain D’s seafood fast food, El Potrillo Restaurant & Cantina buffet, and Hardee’s burger fast-food restaurant.
Where can I get my keys made or repaired near Lowe's Guntersville?
Minute Key is a key and locksmith service located near Lowe's where you can get keys made or repaired conveniently.
Are there any beauty salons close to Lowe's in Guntersville?
Yes, New Image Beauty Salon, SmartStyle kids hair salon and barber, Mira Bella Aveda Salon & Spa, and SalonCentric beauty product supplier are nearby for your beauty and spa needs.
Can customers visit grocery stores near Lowe's in Guntersville?
Yes, ALDI USA supermarket and grocery store is located nearby for convenient grocery shopping around your Lowe’s visit.