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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Guntersville, AL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,065 reviews
5 stars
1,148
4 stars
468
3 stars
189
2 stars
70
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with difficulty finding help and unresponsive staff.
Product Availability
Customers noted inconsistent stock levels, with some items frequently out of stock or difficult to locate.
Employee Knowledge
While some employees were praised for their helpfulness and knowledge, others were criticized for being uninformed or unhelpful.
Store Cleanliness
Several reviews highlighted the store's cleanliness and organization, contributing positively to the shopping experience.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that prices were higher compared to competitors.
- WPWes PankeyJan 5, 20265.0Excellent service
- SSSandra ScottDec 15, 20255.0Associate was very helpful searching for what I needed.
- CTCraig TrottDec 7, 20254.0Got what I needed but have to self check
- MBMartin BrelandDec 2, 20252.0If you shop carefully they often have very good prices. Delivery costs are also very reasonable. I doubt the quality of Lowe's management. The people are friendly and want to help but they often are uninformed or even prevented by policy and ineffective technology from answering basic questions about their products. They try at every turn to drive you toward self service by using their technology, which would be fine with me except their technology is surprisingly just terrible. It is both poorly designed AND buggy – so that ordering online or even calling them to ask a simple question can be a frustrating and difficult experience. I have less experience with Home Depot but I have started usually driving three times as far to use Home Depot instead – so far would rate them a 4+ by comparison.
- JDJason DunnNov 26, 20251.0No employee is available to help. You have to search someone down and have the dept employee paged and they might show up. Items are scattered and not organized. One employee last night was on his personal cell phone saying he was hiding do awhile when I walked up on him. I had a question and he acted like it was killing him to help me. This guntersville store needs more employees and ones that want to work and will work and fire some of these sorry ones. UPDATE Went into the store again to find spring hinge set for screen doors. One young guy said if it’s not on the shelf on isle 17 we don’t have it. I told him it says 5 in stock but none are on the shelf to be found and he said computer is probably wrong. I went and looked at the top racks full of boxes of stock and sure enough I found the sku number I needed and it was wrote on the outside of box. I had to get an older guy to use the ladder and get the box down and sure enough there was 5 in the box and I bought 1 of them. I went back the next day to buy 2 more and the box was put back on the top rack instead of putting the part on the shelf so I had to get another person to get the box down again and give me 2 of them. They told me they don’t have any and it’s online only until I told them I just bought 1 out of 5 a day ago and pointed to the box where they were at. This store has some serious employee and management problems and it seems no one wants to put stock on the shelves. Pipe fittings are a complete mess and mixed in with other sizes and pipe types. I had to look at every fitting to make sure it was the right size and most importantly make sure it was fit sch 40 pipe and not the cheap thin crap.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Guntersville, AL?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing items, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement.
Does Lowe's offer installation services for purchased products?
Yes, Lowe's offers installation services including appliances, blinds, cabinetry, flooring, lighting, and more to assist you with your home improvement projects.
What are the store hours for Lowe's Home Improvement in Guntersville, AL?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with holiday hours that vary including closures on Thanksgiving and Christmas Day.
Can I pick up my online order in the store at Lowe's?
Yes, Lowe's offers in-store pickup for online orders during store operating hours at the designated pickup area.
What payment options are accepted at Lowe's Guntersville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Does Lowe's offer delivery services?
Yes, Lowe's provides delivery services to help you get your purchases delivered to your home or project site.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's?
Nearby dining options include Papa Dubi’s, Mar Y Tierra Mexican and seafood restaurants, Captain D’s seafood fast food, El Potrillo Restaurant & Cantina buffet, and Hardee’s burger fast-food restaurant.
Where can I get my keys made or repaired near Lowe's Guntersville?
Minute Key is a key and locksmith service located near Lowe's where you can get keys made or repaired conveniently.
Are there any beauty salons close to Lowe's in Guntersville?
Yes, New Image Beauty Salon, SmartStyle kids hair salon and barber, Mira Bella Aveda Salon & Spa, and SalonCentric beauty product supplier are nearby for your beauty and spa needs.
Can customers visit grocery stores near Lowe's in Guntersville?
Yes, ALDI USA supermarket and grocery store is located nearby for convenient grocery shopping around your Lowe’s visit.