Brand Certified
Lowe's Home Improvement
4.1(2605 reviews)
Certified by Lowe's Home Improvement • Apr 05, 2026
Business Details
615 George Wallace Drive, Gadsden, AL
35903, United States
Certified by Lowe's Home Improvement • Apr 05, 2026
(256) 543-1543
Certified by Lowe's Home Improvement • Apr 05, 2026
https://www.lowes.com/store/AL-Gadsden/1640
Certified by Lowe's Home Improvement • Apr 05, 2026
About
Certified by Lowe's Home Improvement • Apr 05, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Gadsden, AL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 05, 2026
Hours
Certified by Lowe's Home Improvement • Apr 05, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
2,605 reviews
5 stars
1,453
4 stars
574
3 stars
227
2 stars
115
1 star
236
- MHMandy HicksApr 3, 20261.0I went in an ordered lumber an it was supposed to be delivered on Wednesday didn't show up so call an reschedule for Friday it is now 7:50pm on Friday I have called the store 10 times an they keep hanging up on me I have ask to talk to a manager every time an they just hang up so.i will be calling the district manager and talking to him about this the employee an manger at the Gadsden store are very rude and disrespectful
- SGSandra GylfeMar 30, 20261.0The customer service department on the phone hung up on me. I just wanted a status of delivery but she wouldn’t or couldn’t answer that. The delivery was over due by 6 hours.
- DSDawn SlezakMar 27, 20265.0On 3/27/2026 I used their pickup service and Huey walked up with a smile, he is the BEST, he is polite and helpful. Thank you Huey.
- PGPenny GeorgeMar 21, 20261.0Went to buy an exterior door and a storm door and some two by fours door knobs. We stayed over there by the doors like 30 minutes waiting on somebody to come help us. Then I called and got hung up on after I asked for a manager. Called Back was online for three minutes nobody answered.
- EMEmily MillsFeb 20, 20261.0Two Bad Experiences in Just a Few Months I rarely write reviews, but I could not let my recent experiences with Lowe’s go undocumented. First, I want to be clear that this is not a reflection of the Lowe’s store in Gadsden, Alabama, or the great people who work there locally. My concerns relate specifically to Lowe’s online ordering and appliance delivery/installation services. In November 2025, I purchased a washing machine for my elderly mother, including delivery, installation, and removal of the old appliance. Lowe’s provided a four-hour delivery window. Surprisingly, we received a call saying the driver was arriving early. We informed them that we were already on our way to the house and would arrive shortly to unlock the door. My brother reached the house before I did and spoke with the driver, who refused to wait even ten minutes for me to arrive with the key to unlock the door. The driver stated they wanted to get home and told us we would have to reschedule — despite the fact that our scheduled delivery window had not even begun. Since I had already paid for installation and removal, this was frustrating. Ultimately, my brother instructed them to leave the appliance, and we arranged installation ourselves. They did return later to remove the old washer. Unfortunately, this week brought another disappointing experience. I purchased a dishwasher online for my mother, again paying for delivery, installation, and removal. The website indicated the appliance would be delivered on Friday. However, after following up when the item did not arrive, I was told that it was actually in a warehouse, not at the local store, and would not even arrive at the store until February 25 — only then would delivery be scheduled. Had I known the true timeline, I would not have made the purchase. The website’s delivery information appears to be inaccurate, which creates unnecessary inconvenience and confusion for customers. Unless I can't find another installer quickly, I will be canceling this order. Overall, my experiences with Lowe’s online ordering and delivery services have been extremely disappointing.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Gadsden, AL?
You can find quality hardware products, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's Home Improvement offer?
Lowe's offers installation services including appliances, flooring, cabinets, doors, lighting, fans, HVAC, plumbing fixtures, smart home devices, and more, along with delivery and in-store pickup options.
What are the store hours for Lowe's Home Improvement in Gadsden?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others with shorter hours.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if your order status changes.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Does Lowe's offer any recycling services?
Yes, Lowe's offers recycling for electronics, light bulbs, and batteries for customers.
Are there any nearby places where I can get propane near Lowe's in Gadsden?
Yes, Blue Rhino Propane Exchange is nearby, where you can get propane exchanges conveniently when visiting Lowe's for related items.
What nearby stores can I visit for outdoor gear or sporting goods around Lowe's?
Academy Sports + Outdoors is close by and offers sporting goods, outdoor gear, and bicycles, which can complement your outdoor projects from Lowe's.
Is there a nearby location where I can get key and locksmith services near Lowe's?
Yes, Minute Key is a nearby locksmith where you can get key duplication or locksmith services while visiting the area around Lowe's.
What educational institutions are near Lowe's Home Improvement in Gadsden?
Gadsden State Community College is nearby, featuring facilities like Barnes and Noble College Bookstore and Allen Hall, offering educational and cultural opportunities before or after visiting Lowe's.
Brand Certified Facts from Lowe's Home Improvement
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