Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Enterprise, AL Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,089 reviews
5 stars
1,166
4 stars
484
3 stars
198
2 stars
80
1 star
161
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unresponsive or incompetent.
Product Availability
Customers frequently report issues with stock levels and availability of basic items, leading to frustration.
Store Experience
The store is generally described as clean and organized, but experiences can vary widely depending on the department and staff.
Delivery Issues
Several reviews highlight significant problems with delivery services, including delays and poor handling of items.
Staff Knowledge
While some staff members are noted for their expertise and willingness to assist, others lack knowledge about products and services.
- CMConnor MorleyNov 8, 20251.0Not service member friendly! If I could give zero stars I would. My wife walked in while holding our baby. Mind you, Im on a deployment on video call listening to everything. She then walks to customer service and ask for help with getting wood cut. They say get the wood yourself and someone will help you at the back. My wife still holding our baby just says okay thanks and walks to the sheets of plywood. She can't put our daughter down. So she was hoping the customer service could help her get one piece of plywood and cut it for our wedding. She then has to get help from some customers with the wood and come to find out when she walked to the saw. It was broken. She even called before coming and they said the saw was working. This is the third time she has gone here and they said it was broken. But today was the last time! Y'all are worse than McDonald's at this point with your machine maintenance. Ridiculous!
- JHJoel HaasNov 4, 20253.0If you need something from this particular Lowe's, call first. I have been there several times, only to find what I am needing is not in stock. Friendly staff though.
- BBBamaOct 30, 20251.0I am a military veteran and frequent shopper at Lowes. I placed a order for pick up for next day. I received message saying order was ready. Next day, I drove 30 min to location to find out that my order had been canceled and no one notifed me until I was there. Have to say, I'm highly dissatisfied and disappointed
- RRreaper366Oct 17, 20251.0The level of incompetence displayed by employees is baffling. Waited an hour and a half for a pallet of tile to be dropped just for it to be mislabeled and the wrong product.
- DADana AllenOct 16, 20255.0Thank you Lee for your help!! We were outside loading lumber and Lee came over without asking and said he’s got it!!! You don’t find many folks who just offer help! Please give him some kudos for us!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Enterprise, AL?
You can find appliances, bathroom supplies, building materials, concrete, electrical items, flooring, garden tools, grills, hardware, HVAC products, kitchen and bathroom remodeling items, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, tools, washers and dryers, and more.
What are the store hours for Lowe's Home Improvement in Enterprise, AL?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Holiday hours vary, with closures on Thanksgiving and Christmas.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
Which brands does Lowe's Home Improvement in Enterprise carry?
Lowe's carries brands including GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kobalt, Bosch, Moen, Kohler, and many more trusted names.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if your order status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your order history. For in-store returns, proof of purchase is required at customer service.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places where I can get propane or locksmith services close to Lowe's Home Improvement in Enterprise?
Yes, Blue Rhino Propane Exchange is nearby for propane needs, and there are two Minute Key locksmith locations close to Lowe's, providing convenient services for customers in the area.
What other stores near Lowe's Home Improvement can help me with outdoor and gardening supplies?
You can visit Garden Center Tractor Supply and Tractor Supply Co., both nearby and offering a variety of outdoor gear, pet supplies, and garden tools, complementing what you find at Lowe's.
Are there any nearby places for dining or coffee after shopping at Lowe's Home Improvement?
Yes, nearby you can find The Bean Bro coffee shop for a cafe experience and Mellow Mushroom for pizza and bar options, great for a meal or refreshment after visiting Lowe's.