Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Dothan, AL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,680 reviews
5 stars
1,049
4 stars
372
3 stars
121
2 stars
45
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were reported as rude or unhelpful.
Product Availability
Customers generally found that the store had a good selection of items and were able to find what they needed, although some reported issues with specific products being out of stock.
Checkout Experience
Many customers expressed frustration with the self-checkout system, citing long lines and a lack of traditional cashiers as a negative aspect of their shopping experience.
Store Cleanliness
The store was often described as clean and well-organized, contributing positively to the shopping experience.
- TTTim Tew6 days ago5.0Always a great experience.
- CMCurtis MasonDec 28, 20255.0Electrical components.
- GLGoldee LocksDec 16, 20254.0Customer Service, "Princess," was great however in their (Synchrony) effort to prevent fraud, they lost a sale. I literally verified my identity 5 times between speaking directly with Synchrony as well as Customer Service at Lowes. The final straw was the request for a video of me holding my driver's license to be uploaded... after I've stood in front of their Customer Services, provided identifying information, provided my DL and presented a valid Lowe's card.... and still that wasn't enough. So, Home Depot for the sale. However, Princess did a great job with attempting to help me with making my purchase. Kudos to "Princess!"
- AKAyira KiNov 28, 20255.0Once I had checked in, customer service called my phone to greet me and let me know my pick up items were at the front desk.
- JJJosette JasewiczNov 23, 20255.0Jarvis was the epitome of professionalism! Very knowledgeable and great customer service!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Dothan, AL?
You can find a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, garden equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Dothan?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on select dates.
What payment methods does Lowe's accept?
Lowe's accepts American Express, cash, check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's offer order pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
Are there installation services available at Lowe's?
Yes, Lowe’s offers installation services for appliances, flooring, cabinets, doors, lighting, and many other home improvement needs.
What nearby places can I visit when shopping at Lowe's in Dothan?
Nearby you can visit places like Starbucks for coffee, Michaels Stores for arts and crafts, and the Dothan Pavilion shopping center for additional shopping options.
Is there a propane exchange service near Lowe's?
Yes, Blue Rhino Propane Exchange is located nearby and can be convenient for customers needing propane when visiting Lowe’s.
Where can I get keys made near Lowe's in Dothan?
There are two Minute Key locksmith locations near Lowe's that provide key cutting and lock services.
What brands of appliances are available at Lowe's Home Improvement?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Maytag, and Kitchenaid among others.