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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Dothan, AL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,562 reviews
5 stars
1,467
4 stars
641
3 stars
219
2 stars
73
1 star
162
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or indifferent.
Product Availability
Customers frequently expressed frustration over items being out of stock or not available, leading to dissatisfaction with the shopping experience.
Checkout Experience
Many customers dislike the self-checkout system and prefer having cashiers available for assistance.
Store Organization
Several reviews mentioned issues with store organization, including blocked aisles and difficulty finding items.
Positive Experiences
Despite the negatives, many customers reported positive experiences with specific employees who provided excellent service.
- TPTodd PetersonDec 24, 20253.0More chefs than employees no one willing to help you find anything.
- SDshakela dickensDec 23, 20255.0Needed to update the toilet in one of my bathrooms, so Lowe’s was my stop! Casey worked in that area and was the BIGGEST help that night! Kindness, courteous personality and amazing customer service ALWAYS wins in my book. Great job with this guy, Lowe’s! He worked night shift on Southside location and was just awesome!
- TBTony BDec 20, 20251.0Thanks for wasting my time Lowes. You dont have a single one in the store but it says you have over a dozen.
- CSCharmayne SandersDec 8, 20251.0I was in tonight with my elderly Mom trying to buy a 300 dollar toilet and have it installed. The young ladies in appliances call for someone for us twice and nobody ever came a young man walks by and I mentioned that we have been waiting he looks at us and keeps walking and never even says that he would be right with us. So we let the ladies know nobody ever came and the lady at the door. So we left to go to Home Depot to let them take our money since Lowes doesn't care about customer service.
- JTJohnny TylerDec 7, 20251.0Do not buy an appliance from them. Their guarantee is only for 2 days. I have bought a full kitchen in the past and am now ready to buy another but not from Lowes. A friend of mine bought a microwave from Lowes, he found upon installation it didn't work and it was over the 2 day mark. He had to go through the manufacturer. They came out twice but could not fix it It was a nightmare. He then bought one from Best Buy without trouble. Lowes policy on this is enough to put them out of business. That must be an example of some "genius" high up at Lowes making poor decisions. It looks like they care about themselves more than the customer. Update: Lowes reached out and expressed me to contact them about this, but what are they going doing to do? I don't want anything so a discount or possible gift card won't make anything right. Unless they do away with the two day return policy I will never return to lowes. I just bought a stove and it wasn't them that got my business. Having a two day policy looks like their products are not good and they want to possibly pawn off returns to the manufacturer. Poor business practice. I have been informing everyone I know to not buy appliances from Lowes. It needs to be a 30 day return policy and then the manufacturer warranty kicks in. The two day return policy could and should put them out of selling appliances. I don't know where they find executives of this caliber that make poor decisions such as Cracker Barrel, Olive Garden that are completely out of touch with the people. Business's that are successful grow and then sadly leave the things that made them great behind and then don't understand why they are failing. Some liberal colleges teach to keep changing things and come up with new fresh things. People generally do not like change and when they like something they always want it to be available to them. The ignorant modern way of business says that you just tell people what they want and not be concerned with what they think.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Dothan, AL?
You can find appliances, bathroom supplies, building materials, electrical, flooring, garden tools, hardware, home décor, kitchen items, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and much more.
What are the store hours for Lowe's Home Improvement in Dothan?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others opening with adjusted hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Are installation services available at Lowe's in Dothan?
Yes, Lowe's provides a wide range of installation services including appliances, flooring, cabinetry, doors, lighting, HVAC, and more.
Does Lowe's offer recycling services?
Yes, Lowe's offers recycling for electronics, light bulbs, and batteries at their store.
What nearby places can I visit after shopping at Lowe's on Ross Clark Circle?
After shopping, you can visit Jeremiah's Italian Ice for a treat, Goldfingers Hartford Place for a meal, or explore offerings at The Floor Trader Outlet for additional home improvement needs.
Is there a nearby propane exchange supplier close to Lowe's in Dothan?
Yes, Blue Rhino Propane Exchange is located nearby, making it convenient to swap propane tanks while visiting Lowe's.
Can I find locksmith services near Lowe's Home Improvement?
Yes, minuteKEY provides key and locksmith services close to Lowe's, helpful for customers needing lock-related assistance.