Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer Rental
Visit our Aaron's store located at 4111 Montgomery Hwy , Dothan, AL, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you
Aaron's Rent To Own didn't have a good variety of furniture and there was a definite lack of professionalism. Im surprised they sell anything at all, as other places are happy to finance so Im not sure if that is their hook to sell ANYTHING. I was a cash paying customer who self guided my way in the door and straight back out.
AA
Artheisthegood
Jul 3, 2025
1.0
This store use to be a wonderful store to order from, but ever since the new Manager Josh has taken over and they fired quite a few of their long term employees, it has gone down hill in a bad way. We complain to the manager Josh that no one called us in regards to an item we tried ordering through them. He specifically told us he would call us back after he did inventory on the truck even if the item wasn't there. So when we tell him he didn't call us, he said exactly this "No, I said I would have someone call you. That's what I pay them for, to do the calling." What kind of manager blames that on his employees when he was the one that told us he would call us himself?
Then we again have to deal with Josh on a situation regarding a card placed on file for payment, he tells us he can't remove that card. Now I'm not sure on the back in what managers can and can't do at Aarons, but low and behold he comes back a few minutes later and tells us he got the card removed. But didn't you just tell us you couldn't take it off? All this because ultimately they were randomly charging the card whatever they felt was right, on dates that weren't even the due dates/payment date.
Then this new individual named Chantel works at the front desk, sitting down not even bothering to get up or greet you when you enter the store. She acts like she owns the place not having to get up and help customers, she has an attitude even when you are polite with her. I mean its her job to take your payment, look up your order details and more but she acts like it's so frigging hard to do. Or if you want her to show you an item or get a price on one that doesn't have a flyer on the floor she asks someone else to get the number off of it for her while she stays sitting down. Now im one to give the benefit of the doubt and maybe its medical related or something, but if thats the case the Josh the manager who again says he pays the people to do the calling, needs to put her somewhere else in the office or something and put someone out that can get up and do their job and walk around the store when people are looking at items and need help.
For a store that relies on customers, you'd think their customer service would be on top of it. I understand you know people have issues or screw up and credit isn't great, but the ones that are gold members and never missed a payment, pay out an entire lease giving the company tons of money for an item that isn't even worth that amount, they'd take better care of.
While I have the means to order things online, I don't like to. I like to see the item in person and know what I'm getting. I'm just old fashioned like that. But again I but headset with the manager Josh, who tells me to order my item online and have it delivered to the store and they will deliver it to me. The problem with that is, I don't like to do that. So I ask if they could kindly order the item for me through their online store, and Josh tells me no, he can't do that. OK why not? I can understand if its company policy or they just can't do things in that manner on the back end, but go the extra mile for your customer. Especially a gold member who pays everything on time and never once missed a payment. You could have easily had your own computer, help me pick the item I want and then have me input my details to order it and then have it delivered to the store. I may just be a stickler on that one but thats my two cents there.
Delivery personnel have always been courteous and friendly.
While I would like to recommend this store, I can't. It's just fallen to far from good service. The manager Josh is inconsistent, lies, throws his employees under the bus like it'll save him, and just doesn't care about the customer like a manager should. The manager before him was much nicer, and his name was Rick. Wherever he is, I hope he is doing good and I'd take my business to him if I knew he worked in a store like Aaron's.
I'll also most likely be taking my business to Rent-A-Center instead of Aaron's from now on due to the treatment by Josh and Chantel.
DH
Denaise Hicks
May 9, 2024
2.0
Rude disrespectful employees asked for help unloading a return n was told didn't have to n my husband was told he should apologize for asking for help n telling employees that we're customers n it's their job
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! †
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
What products can I rent to own at Aaron's in Dothan?
You can rent to own a wide variety of products including bedroom, living room, dining room, office, kids, outdoor furniture, mattresses, washers & dryers, refrigerators, televisions, computers, gaming equipment, appliances, and home theater systems.
How does the lease to own program work at Aaron's?
Aaron's lease to own program allows you to get items right away by making periodic payments. After completing all payments or exercising an early purchase option, you own the merchandise. It requires no big upfront payment or established credit, though approval depends on certain criteria.
What are the store hours for Aaron's in Dothan?
The store is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
What delivery options does Aaron's in Dothan offer?
Aaron's offers in-store pickup, curbside pickup, delivery, and same day delivery services for your convenience.
Which payment methods are accepted at Aaron's?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
Can Aaron's move my leased merchandise if I relocate?
Yes, Aaron's will move your leased merchandise for free provided you move within 15 miles of your current residence.
Where is Aaron's located in Dothan, and what are some nearby places of interest?
Aaron's is located at 4111 Montgomery Hwy, Dothan, AL. Nearby places include Kyoto Sushi for Japanese cuisine, Rita's Italian Ice & Frozen Custard for desserts, Williams Seafood Market for fresh seafood, and Dante's Pizza for casual dining.
Are there nearby restaurants where I can dine before or after visiting Aaron's?
Yes, near Aaron's you can find Kyoto Sushi for Japanese dishes, Thai House of Dothan for Thai cuisine, Dante's Pizza and Eddy's Pizza for pizza lovers, and Taco Bell for fast food options.
Is there a fitness or gym facility close to Aaron's in Dothan?
Yes, Alpha & Omega Fitness and Modern Warrior Fight Club - MWFC are nearby gyms where you can work out before or after visiting Aaron's.
How can nearby shipping centers help me when shopping at Aaron's?
UPS Drop Box and UPS Customer Center near Aaron's can help you with your shipping and delivery needs, making it convenient if you need to send or receive packages before or after shopping.