Brand Certified
Lowe's Home Improvement
4.2(1822 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1641 Beltine Road SW, Decatur, AL
35601, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(256) 301-0652
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/AL-Decatur/1176
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Decatur, AL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
1,822 reviews
5 stars
1,088
4 stars
383
3 stars
139
2 stars
64
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness of staff, there were numerous complaints about rude or unhelpful employees, particularly in high-demand areas.
Product Availability
Customers frequently noted that the store had a good selection of products, but there were also reports of items being out of stock or mislabelled.
Delivery Issues
Several reviews highlighted significant problems with delivery services, including missed appointments and unhelpful delivery personnel.
Store Environment
The store was generally described as clean and well-organized, with a friendly atmosphere, although some customers experienced long wait times for assistance.
- JJJim JohnFeb 21, 20265.0They have it all, lots of folks asked to help. Mu h better than in the past
- RRRobertFeb 21, 20261.0This location already has on-site security cameras, but it seems they have recently installed two "Flock" cameras to the parking lot. Why this location feels the need to use an additional private security firm to install cameras that have had multiple privacy leaks, as well as accusations of tracking citizens is beyond me. As a customer that does not make me feel safe, and also makes me feel like I am being unlawfully monitored. The owner of this property chose for them to be installed, and should not be trusted within the community.
- MWMatt WagesFeb 16, 20265.0Found exactly what I was looking for. Their employees helped me find what I needed very quickly!
- SNStephen NewellJan 6, 20265.0Great place to get the things you need in a timely manner so thank you for being amazing. Your first shift crew is incredible
- RMRick McMahanDec 31, 20255.0Nice store, I shop here frequently.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Decatur, AL offer?
Lowe's offers a wide range of products including appliances, tools, paint, flooring, plumbing supplies, outdoor equipment, and home décor. They also provide installation services like HVAC, flooring, and kitchen remodeling.
What are the store hours for Lowe's in Decatur, AL?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others having reduced hours.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or by logging into your MyLowe's account. You'll receive email updates if your order status changes.
Does Lowe's offer in-store pickup and delivery?
Yes, Lowe's provides both in-store pickup and delivery services for customers in Decatur, AL.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How do I return or exchange an item at Lowe's?
Most items can be returned within 90 days. For items purchased online, start a return in your Order History. In-store returns require proof of purchase at the customer service desk.
Where is Lowe's Home Improvement located in Decatur, AL?
Lowe's is located at 1641 Beltine Road SW, Decatur, AL 35601.
What nearby key and locksmith services are available around Lowe's Decatur location?
Nearby key and locksmith services include minuteKEY and Minute Key, which can be convenient if you need key duplication or lock services during your visit to Lowe's.
Are there any nearby places where I can get propane near Lowe's in Decatur?
Yes, Blue Rhino Propane Exchange is nearby, offering a convenient option for propane needs before or after your visit to Lowe's.
What dining options are near Lowe's Home Improvement in Decatur, AL?
Nearby dining options include Ruby Tuesday, Whataburger, and various fast food restaurants, ideal for grabbing a meal before or after shopping at Lowe's.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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