Brand Certified
Lowe's Home Improvement
4.1(2046 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
29645 Frederick Boulevard, Daphne, AL
36526, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(251) 621-7620
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/AL-Daphne/2251
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Daphne, AL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
2,046 reviews
5 stars
1,122
4 stars
479
3 stars
169
2 stars
84
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are criticized for being unresponsive or rude.
Staff Availability
Many customers reported difficulty finding staff to assist them, leading to frustration and a perception of being understaffed.
Product Availability
Customers noted issues with product availability and order fulfillment, including missing items and delays in delivery.
Store Condition
The store's cleanliness and organization received mixed reviews, with some customers appreciating the cleanliness while others reported disorganization and blocked aisles.
Positive Employee Recognition
Several reviews highlighted specific employees who provided exceptional service, indicating that there are standout staff members who positively impact customer experiences.
- SCSherry CokerFeb 24, 20265.0Superb service. Every time we walk in at least two or three employees ask if they can assist us. I've made the effort to tell the manager how impressed we are because it's been an excellent experience.
- JLJonathan LuciaFeb 16, 20261.0I spend thousands a year at this store. Not anymore all over a pack of $5.98 concrete screws I needed that they would not sell to me even though it was on the shelf. It had apparently been marked to send back to corporate. Ill never step foot in Lowes again and just cancelled my Lowes card. On my way to Home Depot.
- KPKenna ParksFeb 15, 20261.0Nobody to ask for help. Could not find what I was looking. Even though website said it was in stock. Zero customer service
- BDBilly DawkinsJan 22, 20265.0Great store with good prices.
- JWJason WilliamsJan 14, 20264.0Drop and Hook In and Out
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Daphne, AL?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Daphne, AL?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or shorter hours.
Does the Daphne Lowe's offer in-store pickup and delivery services?
Yes, Lowe's in Daphne offers both in-store pickup and delivery services for customer convenience.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my online order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent for any status changes.
What brands can I shop for at Lowe's Home Improvement?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kitchenaid, Weber, and many more.
Are there any nearby points of interest where I can get propane near Lowe's in Daphne?
Yes, the Blue Rhino Propane Exchange is nearby, which is convenient for customers needing propane while shopping at Lowe's.
If I need locksmith services near Lowe's, where can I go?
Several Minute Key locksmith locations are near Lowe's in Daphne, providing convenient key and locksmith services.
What dining options are available near Lowe's Home Improvement in Daphne?
You can find various nearby dining options such as Whataburger, Firehouse Subs, Burger King, Don Carlos (Mexican Restaurant), and Mellow Mushroom (Pizza Restaurant).
What services does Lowe's Home Improvement provide besides selling products?
Lowe's provides many installation services such as appliance, cabinet, carpet, countertop, deck, lighting, window, door, flooring installation, and more. They also offer free delivery, free haul away, easy returns, and exchanges.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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