Brand Certified
Lowe's Home Improvement
4.1(2433 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1717 Cherokee Avenue., SW, Cullman, AL
35055, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(256) 775-0075
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/AL-Cullman/0313
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Cullman, AL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
2,433 reviews
5 stars
1,355
4 stars
538
3 stars
230
2 stars
98
1 star
212
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, many customers report difficulty in finding assistance and long wait times.
Staffing Issues
Numerous reviews highlight a lack of staff availability, particularly during busy times, leading to frustration among customers needing help.
Product Availability
Customers appreciate the variety of products available, but some express disappointment with stock levels and the inability to find specific items.
Delivery Problems
Several reviews mention issues with delivery and installation services, including delays and poor communication.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
- JGJoshua Goodwin3 days ago1.0I came to the paint department looking for help choosing paint, not to interrupt a social hour. I asked an employee named Grady for assistance, and he flat-out told me he was “too busy” while literally standing there laughing and chatting with someone else. No customers being helped. No urgency. Just vibes. If the paint department is understaffed, that’s on management. But if employees are too busy joking around to help paying customers, that’s a culture problem. I walked in ready to spend money and walked out feeling like I’d bothered someone by asking them to do their job. Plenty of places sell paint. Fewer manage to make customers feel this unwelcome doing it.
- MSMatt Sandlin4 days ago1.0You know, it's pretty bad when the store can't keep anyone in the busy isles, like plumbing and electrical, but when a nice lady pages the plumbing guy to help me, but within view, he's gotta stop and help 4 other people, it's a staffing problem. After he helps the last one, he just walks back the way he came. Come off some of your budget and hire more staff.
- DIDont worry about What my name is5 days ago3.0The only problem I have with lowe's is every time you need and employees who help you.It is like trying to pull teeth
- RLRebecca LynnFeb 22, 20261.0My husband and I have been blessed with the task of building a deck for our dear friend and veteran who has recently been placed on hospice after a courageous battle with cancer. We spent an hour loading boards and pushing lumber carts. As we struggled to push the carts to the register from the lumber yard, not only did they block off the aisle for a fork lift in our path, we were only asked if we needed help 5 yards from the register. I assured the associate that he was late for that as he walked past us several times without a word. As we were loading our $1000 lumber purchase, we had 7 boards left and the same guy asked if we needed help. We have 2 more of these loads that will be purchased and I guarantee they will NOT come from Lowe’s.
- KDKen DallasFeb 20, 20261.0If you don’t mind checking yourself out, while employee’s stand around doing nothing this is your store. I myself will try to never step foot in a Lowe’s again
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Cullman, AL?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Cullman?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours vary with specific early closures and some days closed.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe’s Home Improvement?
Lowe’s accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What installation services does Lowe's offer?
Lowe's offers installation for appliances, backsplashes, blinds, cabinets, carpets, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, laminate flooring, lighting and ceiling fans, playsets, water heaters, sheds, shower doors, shutters, siding, sinks and faucets, smart home devices, tile flooring, toilets, vanity, vinyl flooring, washers and dryers, water filters, windows, roofing, fences, and flooring.
Are there any nearby places I can visit before or after shopping at Lowe's in Cullman?
Yes, nearby you can visit Heritage Park Cullman and the Cullman Heritage Park Complex for some outdoor activities and relaxation.
Where can I exchange propane near Lowe's Home Improvement in Cullman?
You can exchange propane conveniently at Blue Rhino Propane Exchange located near Lowe's Home Improvement.
If I need key or locksmith services near Lowe's, where can I go?
Minute Key, a key and locksmith service, is located near Lowe's Home Improvement for your locksmith needs.
Are there dining options near Lowe's Home Improvement in Cullman?
Yes, nearby dining options include Slim Chickens for American southern food, Chicken Salad Chick for sandwiches, Dairy Queen Grill and Chill for fast food and ice cream, and 7 Brew Coffee for coffee and snacks.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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