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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Cullman, AL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,306 reviews
5 stars
1,276
4 stars
528
3 stars
220
2 stars
88
1 star
194
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpful and friendly staff, highlighting instances of employees going above and beyond to assist.
Delivery Issues
Several reviews mentioned significant problems with delivery and installation services, including wrong items delivered and poor communication.
Store Cleanliness
Customers consistently noted that the store is clean and well-organized, making it easy to navigate.
Product Availability
While many found the store well-stocked, some expressed frustration over specific items being unavailable despite online listings.
Mixed Experiences
Feedback varied widely, with some customers having excellent experiences while others reported severe dissatisfaction, particularly regarding service consistency.
- TDTammy Dorning1 day ago5.0Best place for the things you need
- EPedward patterson2 days ago1.0No one ever answers the phones in the flooring department.
- ADAshley DunkinDec 30, 20255.0Everyone is very helpful and friendly! Much better quality wood too over other Lowes.
- LBLee BerryDec 23, 20255.0Last minute Christmas shopping in Cullman yesterday at Lowe’s. Husband sometimes difficult to buy for Christmas gifts. They tend to have everything. Imagine my surprise to find 3 different women in various departments offering gift suggestions! They not only gave me ideas, they actually walked with me to insure I located just what I was searching for. That’s old fashioned customer service! Very unexpected and welcomed! Thanks to Lowe’s I did not have to hunt a sales rep to assist me.
- _P_Game PlayerNov 21, 20255.05-Star Review – Lowe’s Cullman, Alabama I’m a regular at several Lowe’s stores across north Alabama, and the Cullman location is hands-down my favorite. Every single time I walk in, I’m greeted with genuine smiles and people who actually want to help. Today I needed help finding a specific size of galvanized pipe fittings for a barn project, and before I could even finish asking, Miss Debbie (pro desk) was already walking me straight to it, then grabbed a young man named Tyler from plumbing who spent 20 minutes helping me piece together exactly what I needed and even suggested a better (cheaper!) alternative that worked perfectly. The store is always clean, aisles are wide and uncluttered, and they actually have stock! I can’t tell you how many times I’ve driven to other stores only to find empty shelves; Cullman rarely lets me down. The garden center ladies are just as awesome; they’ll load 20 bags of mulch in my truck like it’s nothing and still take time to ask about my flower recommendations. Every employee I’ve dealt with here acts like they actually like their job and care if you get what you need. That kind of consistent great service is rare these days. If you live in Cullman, Hanceville, Good Hope, or anywhere nearby, this is THE Lowe’s to go to. I’ll happily drive the extra miles just to shop here. Keep it up, Cullman team; y’all are killing it! ⭐⭐⭐⭐⭐
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Cullman, AL?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Cullman?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours vary with specific early closures and some days closed.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe’s Home Improvement?
Lowe’s accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What installation services does Lowe's offer?
Lowe's offers installation for appliances, backsplashes, blinds, cabinets, carpets, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, laminate flooring, lighting and ceiling fans, playsets, water heaters, sheds, shower doors, shutters, siding, sinks and faucets, smart home devices, tile flooring, toilets, vanity, vinyl flooring, washers and dryers, water filters, windows, roofing, fences, and flooring.
Are there any nearby places I can visit before or after shopping at Lowe's in Cullman?
Yes, nearby you can visit Heritage Park Cullman and the Cullman Heritage Park Complex for some outdoor activities and relaxation.
Where can I exchange propane near Lowe's Home Improvement in Cullman?
You can exchange propane conveniently at Blue Rhino Propane Exchange located near Lowe's Home Improvement.
If I need key or locksmith services near Lowe's, where can I go?
Minute Key, a key and locksmith service, is located near Lowe's Home Improvement for your locksmith needs.
Are there dining options near Lowe's Home Improvement in Cullman?
Yes, nearby dining options include Slim Chickens for American southern food, Chicken Salad Chick for sandwiches, Dairy Queen Grill and Chill for fast food and ice cream, and 7 Brew Coffee for coffee and snacks.