Brand Certified
Lowe's Home Improvement
3.9(1332 reviews)
Certified by Lowe's Home Improvement • Apr 12, 2026
Business Details
5291 Highway 280, Birmingham, AL
35242, United States
Certified by Lowe's Home Improvement • Apr 12, 2026
(205) 981-4100
Certified by Lowe's Home Improvement • Apr 12, 2026
https://www.lowes.com/store/AL-Birmingham/1726
Certified by Lowe's Home Improvement • Apr 12, 2026
About
Certified by Lowe's Home Improvement • Apr 12, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Birmingham, AL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 12, 2026
Hours
Certified by Lowe's Home Improvement • Apr 12, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
3.9
1,332 reviews
5 stars
699
4 stars
284
3 stars
116
2 stars
49
1 star
184
- AAAnna Claire AbbasApr 3, 20261.0Ordered a delivery order that was fulfilled by this store. Received wrong item in delivery. After back & forth with customer service, they agreed to schedule a pick up return. Was called by this store a couple days later to say I would have to come to store to pick up a gift card because they were unable to process my return on original payment method. I asked if they could just deliver correct item & she said not an option. My husband went to store a few days later to retrieve gift card, and the staff was “unable to locate it” and the manager was “at lunch.” Follow up was poor & now I’ve been on hold for 45 mins trying to make sure refund will actually be available when we come back to the store. Super frustrating experience, & now I’m still out my refund $, don’t have the right item, and making 2+ trips to store which is what I was trying to avoid in the first place! We will shop elsewhere from now on.
- GJGreg JacobikMar 18, 20265.0Hello, I wanted to recognize this Lowe’s location! I have been going here for 2 years!!! I used to go the competitors store but simply quit because of the personnel. Lowe’s employees are so nice, helpful, and helps with ideas for your home needs in all departments. It just amazed me the difference a few years ago. I am a Veterans (27 years Air Force) so I can see organization and a solid business. This week I had to stop by several times and heavy picks up! I order online and the pickup services and men helping me load railroad cross ties was epic! I had to make several trips with such items and it was ok with them. I even bought 4 Jersey Mikes sandwhich meals in my 3rd time back. Today I finished. I gave excellent verbal satiation to Kevin in the flowed section and he was so nice and answered all my questions. Sheri, Say and Nassim were so nice and helpful! Sheri I have seen out there in 25 degree weather working that register so many times! Say and Nassim were a joy as Men loading all the heavy stuff. It amazing with all the weather changes in the past several days how they have had to move all the flowers and plants around to save them for the community to buy! I hope Lowe’s upper management take time to read this to understand they have Valued and Dedicated employees for us out here in the community to shop! Bravo Lowe’s 280!! Thank You all! See you soon! AGAIn! LOL. Salute! Greg
- MAMel AMar 16, 20265.0Say and Sherrie were an absolute delight! Their customer service and willingness to assist me in the garden center was very refreshing. They truly made shopping here something to look forward to!
- SDStephen DavisMar 13, 20265.0Good people they are there to help load
- JJJoey JohnsonMar 6, 20265.0Store is well-stocked and the Lowe’s app makes locating items easy.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Birmingham, AL?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing essentials, decking materials, grills, lumber, and gardening equipment.
What are the operating hours of Lowe's Home Improvement on weekdays and weekends?
From Monday to Saturday, Lowe's is open from 6:00 AM to 9:00 PM. On Sundays, it operates from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History before shipping the item back. For in-store returns, bring proof of purchase to the customer service desk.
Are there any special installation services available at Lowe's Home Improvement?
Yes, Lowe's offers various installation services including appliances, flooring, cabinetry, doors, HVAC, roofing, fencing, and more.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
What nearby places can I visit along with Lowe's Home Improvement for home and garden needs?
Nearby, you can visit Nature's Edge for landscaping and gardening supplies and Space Cadets for countertop installations, complementing your visit to Lowe's.
Where can I get propane exchange services near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located nearby, providing convenient propane exchange services for your grilling and outdoor needs.
Are there any nearby places where I can relax or get refreshments after shopping at Lowe's?
Yes, you can visit nearby spots like Dairy Queen Grill and Chill for fast food and ice cream or Bullet Coffee for coffee and smoothies after your shopping trip.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 12, 2026Yext Knowledge Graph
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