Brand Certified
Extra Space Storage
4.8(883 reviews)
Certified by Extra Space Storage • Apr 05, 2026
Business Details
3454 Lorna Rd, Birmingham, AL
35216, United States
Certified by Extra Space Storage • Apr 05, 2026
(205) 822-9191
Certified by Extra Space Storage • Apr 05, 2026
https://www.extraspace.com/storage/facilities/us/alabama/birmingham/1000000353/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Apr 05, 2026
About
Certified by Extra Space Storage • Apr 05, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our facility at 3454 Lorna Rd is no exception. Our Birmingham storage facility offers a large selection of unit sizes with convenient options like climate control. Located near Lorna Rd and Municipal Dr, we're trusted by neighbors in Hoover, Indian Springs Village, Vestavia Hills, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.
Details
- Credit cardAvailable
- DebitAvailable
Location
Certified by Extra Space Storage • Apr 05, 2026
Hours
Certified by Extra Space Storage • Apr 05, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday6:00 AM - 10:00 PM
7/4/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM
Reviews
4.8
883 reviews
5 stars
804
4 stars
32
3 stars13
2 stars5
1 star
29
- D_Delly _6 days ago5.0Great storage great customer service , john is very great at what he do he helped me out tremendously when i had trouble with the app and billing issues ! thanks john ‼️
- MGMicaela GarciaMar 28, 20261.0I normally don’t leave reviews but this experience was honestly very disappointing. I am renting a unit under my name and provided my access code to my parents so they could drop off items. When my dad (who is older) had trouble getting the code to work, he went to the front office for help. Instead of receiving basic customer service he was met with a very hostile and accusatory attitude. I was on the phone during the interaction and heard the way he was spoken to, which was completely unnecessary. When I called myself to verify my identity and information (which I did successfully), the employee continued to be rude and dismissive. At no point did I argue with the policies. However, there is a respectful way to communicate that, and this was not it. The employee also made inappropriate assumptions about our situation and questioned the legitimacy of our use of the unit, said that our lease should be voided and that we "lied" to the other employee that helped us rent it. Which was honestly very unprofessional. What made this worse is that when I asked a simple question about how to properly add my dad to the account moving forward, instead of offering a solution upfront, the situation was escalated unnecessarily with a negative attitude. I do not have an issue with the company itself, but the way this situation was handled reflects very poorly on the staff at this location. Customer service should be about helping people, not making an already small issue stressful and uncomfortable.
- LLLisa LockhartMar 23, 20264.0Very friendly and helpful
- EFEvelyn FarquharMar 6, 20265.0John took care of our needs. He was very knowledgeable and friendly.
- CACarey AlbrittonFeb 25, 20265.0Jamie was amazing! She helped me switch units efficiently and with professionalism. Thank you!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Birmingham residents near Hoover.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Lorna Rd and Municipal Dr just off I-459.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage on Lorna Rd?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM.
Does Extra Space Storage offer climate-controlled storage units?
Yes, many Extra Space Storage locations offer climate-controlled units ideal for temperature-sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, packing and moving supplies, including boxes, are available for purchase online and at the facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is Extra Space Storage accessible on holidays?
The facility is closed on major holidays such as Thanksgiving, Christmas, New Year's Day, and Independence Day.
Where is Extra Space Storage located in Birmingham, AL?
It is located at 3454 Lorna Rd, near the intersection of Lorna Rd and Municipal Dr, just off I-459.
What nearby shopping options are available near Extra Space Storage?
RecDirect Factory Outlets and The Place At Galleria department store are nearby options for shopping before or after your storage visit.
Are there any dining options close to Extra Space Storage?
Yes, nearby eateries include Taqueria Juarez for Mexican cuisine, Costas Mediterranean Cafe for Mediterranean dishes, and Jolly Cakes bakery and cafe.
Can I find automotive services near Extra Space Storage?
Auto Showcase, a car dealer and automotive repair center, is located nearby for any vehicle needs.
Are there fitness or active lifestyle centers near Extra Space Storage?
Premier Gymnastics gym is close by if you want to engage in gymnastics or fitness activities.
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