Brand Certified
Lowe's Home Improvement
3.9(2598 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
1885 Edwards Lake Road, Birmingham, AL
35235, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(205) 655-9725
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/AL-Birmingham/0594
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Birmingham, AL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
3.9
2,598 reviews
5 stars
1,307
4 stars
545
3 stars
269
2 stars
119
1 star
358
- JLJeremy Logan4 days ago1.0I've always preferred this store, but a couple weeks ago they just left my order out in the rain, then the associates swapped the damaged items out with the wrong items, necessitating another return trip, and a chat with management. Then today they have a robot going around doing inventory that moves at about 0.00005mph and was just in the way midday on a Saturday in the garden department during the growing season. Also today, nobody to help with flooring. It feels like they're just ruthlessly cost-cutting at the expense of customer experience.
- ZZZach5 days ago1.0This lowes is trash with their terrible customer service!!! Bought some stain today to finish my porch because I ran out yesterday, the jug was 3/4 full from the jump! Stirred it up and put a coat on my steps and handrails and started noticing as it was drying that it was a weird light color instead of dark walnut then it started turning milky looking and never dried after 3 hours.... it didn't match the porch I literally did 24 hours ago, took it to trussville lowes with the reciet showing I bought it today!!!! Their ghetto customer service wouldn't let me get another can and said it was half used, well no crap it's half used i put it on my porch before noticing yall sold me a bad batch or returned product that was watered down I dont know!!! Asked to speak with the manager she told me he was busy with a customer he couldn't talk to me!! I have spent $2000 at lowes in the last 3 weeks they won't get another penny from this guy i will spend my money at home depot and they support ice so I would rather my money go to the pro American store!!!! This place sucks might as well call it hood lowes!
- RSRobert SloanMar 4, 20261.0Never get help from employees when you can’t find it and no help loading it when you do find what you’re looking for! Just poor customer service
- DMDanny MinorFeb 27, 20263.0Spent alot of time looking for stuff that wasn't next to similar things. Noone wanted to help me but they were very busy bunched up talking to one another. FYI, nails for nail guns are not near the nail guns or air compressors or their accessories. They are several aisles over. And not on the aisle of nails, but on the next one over at the end. For some reason. Saved you 2987 steps.
- HRHunter RussellFeb 18, 20265.0I had such a wonderful experience at Lowe’s Home Improvement in Trussville! I ran into an issue with an order, and what could have been a stressful situation turned into a smooth and positive experience thanks to their incredible team. From the customer service representatives who helped me over the phone to the staff who assisted me in person, everyone was kind, patient, and genuinely eager to help. They made the refund and replacement process simple and stress-free. I especially want to recognize Adriyana at the Trussville store. She immediately understood the issue and knew exactly what steps to take to make it right. Her professionalism, knowledge, and willingness to help truly stood out. I’m so grateful for Adriyana and the entire team for going above and beyond. If you’re looking for a store that stands behind their service and truly cares about their customers, I highly recommend Lowe’s in Trussville!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and categories does Lowe's Home Improvement in Birmingham offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, electrical, flooring, garden tools, grills, hardware, heating and cooling, home décor, kitchen, lighting, lumber, paint, patio furniture, plumbing, storage, tools, washers and dryers, windows and doors, and more.
What are the operating hours for Lowe's Home Improvement in Birmingham?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Holiday hours vary, with closures on Thanksgiving Day and Christmas Day.
Does Lowe's in Birmingham offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my order at Lowe's Home Improvement?
You can check your order status online by entering the order number or logging into your MyLowe's account. You'll also receive email updates as your order status changes.
What is Lowe's policy for returns and exchanges?
Most items can be returned within 90 days. For items purchased online, you can initiate a return through your order history. In-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Birmingham?
Lowe's accepts major credit cards including American Express, Visa, MasterCard, Discover, Diners Club, as well as cash and checks.
Are installation services available at Lowe's Birmingham?
Yes, Lowe's offers a variety of installation services such as appliances, cabinets, carpet, countertops, decking, doors, garage doors, HVAC, flooring, lighting, roofing, windows, and more.
Is Lowe's Home Improvement in Birmingham involved with any community or charitable associations?
Yes, Lowe's is associated with several organizations including Lowe's Toolbox for Education, SkillsUSA, Habitat for Humanity, Boys & Girls Clubs of America, and Keep America Beautiful among others.
What are some nearby places to Lowe's Home Improvement that customers might find useful?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for key and locksmith services, and U-Haul Neighborhood Dealer for truck rentals.
Are there dining options near Lowe's Home Improvement in Birmingham for customers to visit before or after shopping?
Yes, customers can visit nearby dining options such as Subway, El Compa Taco Truck, and China Palace Restaurant.
Where can customers find additional services like printing and shipping near Lowe's Home Improvement?
Customers can access printing services at Staples and shipping services at UPS Access Point locations nearby.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website