Brand Certified
Extra Space Storage
4.8(878 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
3454 Lorna Rd, Birmingham, AL
35216, United States
Certified by Extra Space Storage • Feb 22, 2026
(205) 822-9191
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/alabama/birmingham/1000000353/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3454 Lorna Rd in Birmingham, AL today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, kiosk, wide drive isles, solar site, Wifi available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Feb 22, 2026
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.8
878 reviews
5 stars
802
4 stars
31
3 stars13
2 stars5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly John and Jamie, received high praise for their friendliness, professionalism, and helpfulness throughout the rental process.
Cleanliness
The facility is consistently noted as clean, organized, and well-maintained, contributing to a positive customer experience.
Pricing Issues
Several customers expressed dissatisfaction with frequent and significant price increases after initial rental agreements.
Accessibility
Customers appreciated the easy access to units, including features like air conditioning, elevators, and digital access options.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding pest issues and unresponsive customer service in certain situations.
- CACarey Albritton1 day ago5.0Jamie was amazing! She helped me switch units efficiently and with professionalism. Thank you!
- JBJeanita Burton3 days ago5.0John was very professional, friendly and helpful.
- MCMichelle Cook4 days ago5.0Great space, extremely secure, and a wonderful experience with the manager.
- LRL Roy6 days ago5.0John, the manager onsite provided great customer service. He was very knowledgeable and so helpful. Great environment and very convenient. I highly recommend this place. Kudos to John and his team!!
- MPMichael PappasFeb 5, 20261.0Did not allow a storage trailer to be left in the parking lot to be unloaded at a later date. It was to be dropped on a Thursday and unloaded that weekend. The manager informed the trailer driver as they were parking to the surprise of the driver. There is no info about this rule on the website or building.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Birmingham residents near Hoover.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Lorna Rd and Municipal Dr just off I-459.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage on Lorna Rd?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM.
Does Extra Space Storage offer climate-controlled storage units?
Yes, many Extra Space Storage locations offer climate-controlled units ideal for temperature-sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, packing and moving supplies, including boxes, are available for purchase online and at the facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is Extra Space Storage accessible on holidays?
The facility is closed on major holidays such as Thanksgiving, Christmas, New Year's Day, and Independence Day.
Where is Extra Space Storage located in Birmingham, AL?
It is located at 3454 Lorna Rd, near the intersection of Lorna Rd and Municipal Dr, just off I-459.
What nearby shopping options are available near Extra Space Storage?
RecDirect Factory Outlets and The Place At Galleria department store are nearby options for shopping before or after your storage visit.
Are there any dining options close to Extra Space Storage?
Yes, nearby eateries include Taqueria Juarez for Mexican cuisine, Costas Mediterranean Cafe for Mediterranean dishes, and Jolly Cakes bakery and cafe.
Can I find automotive services near Extra Space Storage?
Auto Showcase, a car dealer and automotive repair center, is located nearby for any vehicle needs.
Are there fitness or active lifestyle centers near Extra Space Storage?
Premier Gymnastics gym is close by if you want to engage in gymnastics or fitness activities.
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