Store your belongings at Extra Space Storage on 3551 Bessemer Super Hwy in Bessemer, AL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Numerous reviews highlighted exceptional customer service, particularly praising staff members like Sonya and Jamie for their helpfulness, professionalism, and friendliness.
Facility Cleanliness
Customers consistently noted that the storage facility was clean and well-maintained, contributing to a positive overall experience.
Accessibility
Many customers appreciated the convenient access to their storage units and the ease of the online leasing process.
Staff Knowledge
Reviewers frequently mentioned the staff's knowledge and ability to assist with finding the right storage solutions, enhancing customer satisfaction.
Positive Experiences
Overall, customers expressed high satisfaction with their experiences, often recommending the facility to others.
EC
Erika Coates
1 day ago
5.0
Sonya and Harondra was very helpful and polite and get me all set thank yall so much
MM
Michael Miles
5 days ago
5.0
Jamie was extremely helpful getting me placed and signed up quickly!
JG
jaboris graham
Nov 6, 2025
5.0
The customer service representative Sonya was awesome and extremely helpful with assisting me with the issue I had. She did a great job and with a smile. She is a must keep thank you
NH
Natalie Hudson
Nov 1, 2025
5.0
I have been a customer of the Extra Space Storage, located in Bessemer, AL, since mid-October 2025. I found the online storage unit leasing process both easy, transparent, and convenient.
During my initial onsite visit, I was unable to locate the key for my unit. When I notified Ms. Sonya of my issue, I was promptly provided a key as well as instructions o. how to lock/unlock the storage unit.
Besides the great customer service, I also appreciate that I can access my unit daily during hours that are convenient for me.
I highly recommend this storage facility to those living in and nearby Bessemer, AL.
LC
LaWanda Carpenter
Oct 31, 2025
5.0
I dealt with Ms. Rhonda, and she was very polite and very knowledgeable, she went over and beyond to help me figure out what was the best option to fit my needs. The facility was nice and clean. The outside and the grounds are well kept… trash free. I feel so comfortable leaving my stuff in this location for my storage care.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the residents of Bessemer, as well as those in the surrounding areas of Brighton, Westfield, Hueytown, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Bessemer Super Hwy & 5th St N.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours at Extra Space Storage in Bessemer, AL?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a variety of storage units including drive-up access units, climate-controlled units, and non-climate-controlled units, as well as vehicle storage options.
Does Extra Space Storage provide climate-controlled storage units?
Yes, most Extra Space Storage facilities, including this location, offer climate-controlled storage units for temperature-sensitive belongings.
Can I store my car at Extra Space Storage?
Yes, Extra Space Storage offers indoor, outdoor, and covered vehicle storage options for cars, suitable for both short-term and long-term storage needs.
What payment methods does Extra Space Storage accept?
Extra Space Storage accepts various payment options including American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website, which offers promotions like up to 40% off when you rent online today.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies for purchase both online and at the facility.
What is the location of Extra Space Storage in Bessemer?
Extra Space Storage is located at 3551 Bessemer Super Hwy, Bessemer, AL 35020, near the intersection of Bessemer Super Hwy & 5th St N.
What nearby retail storage options are available if Extra Space Storage is full?
Nearby alternatives include Life Storage, another self-storage and packing supply facility close to Extra Space Storage, providing additional storage solutions.
Are there nearby places to shop or grab food after visiting Extra Space Storage?
Yes, after your storage visit, you can explore nearby spots like La Oaxaquena Lichita for Mexican food and ice cream, Rincon Latino or Veterans Pub for drinks and entertainment, or Dollar Tree and Family Dollars for shopping needs.
How can nearby automotive services benefit those using Extra Space Storage?
If you need vehicle maintenance or parts while storing your car, nearby options like MGT Automotive Services, Austin Auto Parts, and Discount Auto Salvage can provide automotive repair and supplies conveniently close to Extra Space Storage.