Business Details
About
Chimney SweepFireplace ContractorFireplace StoreChimney Contractor
Family and locally owned and operated business serving East Central Alabama and West Central Georgia for Over 35 Years. We are a construction and service company specializing in all things fireplace, chimney and venting related. We sell, service, install, remodel and construct all types of hearth appliances. Wood burning fireplaces, stoves, inserts and fire pits. Gas fireplaces, stoves, inserts, logs and fire pits. Pellet stoves and inserts as well as electric fireplaces, stoves and inserts. We are Certified Dryer Exhaust Technicians offering service, repair and installation of dryer venting. The most qualified, highest Certified and most trusted Fireplace, Chimney and Dryer venting company in our region! Experience the #TopHatDifference
Location
Hours
Reviews
4.9
881 reviews
5 stars
849
4 stars11
3 stars5
2 stars5
1 star11
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations of their work.
Customer Service
Many customers praised the friendly and efficient customer service, from scheduling to technician interactions.
Quality of Work
The quality of work performed is frequently highlighted, with technicians leaving homes clean and addressing issues effectively.
Communication
Customers appreciated the clear communication regarding services, including detailed explanations and updates throughout the process.
Concerns Over Pricing
Some customers expressed dissatisfaction with pricing practices, feeling that quotes were excessive or not transparent.
- KPKeith PageAug 12, 20255.0Wendy at Top Hat provided us with a great experience getting everything set up and scheduled. Super professional and friendly. Highly recommend Top Hat.
- VWValeri WhiteJul 3, 20255.0So impressed! Trent, Creed, and Sawyer, our technicians, came today to assess our dryer vent and gas logs. We had just moved in our new home, and they were able to get to us quickly. The communication was incredible…from the text letting us know they were on their way to a comprehensive assessment of our home…amazing! They cleaned our gas logs and fixed the remote starter. Most importantly, they found that our dryer vent was not done correctly…it’s now more efficient. I feel more secure knowing the pride they take in their work and how professional they are. They have a loyal customer in me!
- GWGeorgia WhiteJul 3, 20255.0Trent, Creed, and Sawyer did amazing! Very professional and hard working! Great communication as well!!
- BWBen WhiteJul 3, 20255.0We just moved into a new home and had Top Hat Chimney Sweep come out to clean and repair our dryer vent and service our gas logs—and they were fantastic from start to finish. Our technicians, Trent, Sawyer, and Creed, were friendly, professional, and incredibly knowledgeable. They took the time to explain everything they were doing, made sure the work was done safely and thoroughly, and left everything cleaner than they found it. Our dryer is working more efficiently now, and the gas logs look and operate like new. It’s clear these guys take pride in their work, and it gave us total peace of mind. We highly recommend Top Hat Chimney Sweep and especially appreciate the excellent service from Trent, Sawyer, and Creed!
- S0Streetninja 0909Jun 19, 20251.0They absolutely had to refund because they did not do what they said they were going to do, and they do not care about you.
Frequently Asked Questions About Top Hat Chimney Sweeps
What services does Top Hat Chimney Sweeps provide?
Top Hat Chimney Sweeps specializes in selling, servicing, installing, remodeling, and constructing all types of hearth appliances including wood, gas, pellet, and electric fireplaces, stoves, inserts, and fire pits. They also offer dryer venting services.
What are the business hours of Top Hat Chimney Sweeps?
The business is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can customers contact Top Hat Chimney Sweeps?
Customers can contact them by phone at +1 334-203-0227 or via email at office@calltophat.com.
Where is Top Hat Chimney Sweeps located?
Top Hat Chimney Sweeps is located at 1280 Financial Ct, Auburn, AL 36830, United States.
Does Top Hat Chimney Sweeps offer financing options?
Yes, they offer financing along with various payment methods including American Express, Visa, Mastercard, Discover, Cash, Check, and several contactless payments.
Where can I book an appointment with Top Hat Chimney Sweeps online?
Appointments can be booked online at https://www.calltophat.com/bookonline.
Is Top Hat Chimney Sweeps a locally owned business?
Yes, it is a family and locally owned and operated business serving East Central Alabama and West Central Georgia for over 35 years.
What nearby HVAC service providers are close to Top Hat Chimney Sweeps?
Nearby HVAC service providers include Aair Inc, A Air Inc, and AAIR Inc, which can be useful if you need related heating, ventilation, or air conditioning services while visiting.
Are there any nearby home cleaning services near Top Hat Chimney Sweeps?
Yes, Expert Cleaning Concepts, Inc., Peaches N Clean, and Cleaning Solutions, LLC are nearby home cleaning service providers that customers might find useful when in the area.
What local retail and hardware stores are near Top Hat Chimney Sweeps?
Nearby retail and hardware stores include American Lock And Key, American Lock & Key Inc, American Lock and Key, Ferguson Plumbing Supply, and Ferguson Bath, Kitchen & Lighting Gallery, offering a range of home security, plumbing, lighting, and appliance products.