Business Details
About
Chimney SweepFireplace ContractorFireplace StoreChimney Contractor
Family and locally owned and operated business serving East Central Alabama and West Central Georgia for Over 35 Years. We are a construction and service company specializing in all things fireplace, chimney and venting related. We sell, service, install, remodel and construct all types of hearth appliances. Wood burning fireplaces, stoves, inserts and fire pits. Gas fireplaces, stoves, inserts, logs and fire pits. Pellet stoves and inserts as well as electric fireplaces, stoves and inserts. We are Certified Dryer Exhaust Technicians offering service, repair and installation of dryer venting. The most qualified, highest Certified and most trusted Fireplace, Chimney and Dryer venting company in our region! Experience the #TopHatDifference
Location
Hours
Reviews
4.9
881 reviews
5 stars
849
4 stars11
3 stars5
2 stars5
1 star11
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations and maintaining a clean work environment.
Customer Service
Many customers praised the excellent communication and friendly service from the scheduling process through to the completion of the work.
Quality of Work
The quality of service received is frequently highlighted, with technicians performing thorough inspections and repairs, often exceeding customer expectations.
Concerns Over Pricing
Some customers expressed dissatisfaction with pricing practices, feeling that quotes were excessive or that they were charged for unnecessary services.
Mixed Experiences
While many reviews are positive, there are notable negative experiences regarding service reliability and transparency, particularly related to follow-up work and refunds.
- KPKeith PageAug 12, 20255.0Wendy at Top Hat provided us with a great experience getting everything set up and scheduled. Super professional and friendly. Highly recommend Top Hat.
- AWA WhiteJun 29, 20235.0Rudy was excellent took his time to explain everything report was done with pictures quote fair and timeline good
- CCCarole ConnerAug 12, 20225.0Corey was very through and extremely professional. I will definitely call him again!
- TSThomas SwarmDec 23, 20215.0Trent and his Apprentice. Work hard on our dryer vent being we just got moved in it Appears it was never cleaned. Works very well now. Fireplace inspection was completed very poor original installation of unit unusable with out major costs.
- YCYiayia ClausMar 7, 20215.0Very pleased with Top Hat. They are the only ones I have used and do not trust anyone else to work with because their techs are highly certified for all things needed for fireplace/chimneys. Very polite, accommodating and helpful. You don’t have to worry about anything with TOP HAT.
Frequently Asked Questions About Top Hat Chimney Sweeps
What services does Top Hat Chimney Sweeps provide?
Top Hat Chimney Sweeps specializes in selling, servicing, installing, remodeling, and constructing all types of hearth appliances including wood, gas, pellet, and electric fireplaces, stoves, inserts, and fire pits. They also offer dryer venting services.
What are the business hours of Top Hat Chimney Sweeps?
The business is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can customers contact Top Hat Chimney Sweeps?
Customers can contact them by phone at +1 334-203-0227 or via email at office@calltophat.com.
Where is Top Hat Chimney Sweeps located?
Top Hat Chimney Sweeps is located at 1280 Financial Ct, Auburn, AL 36830, United States.
Does Top Hat Chimney Sweeps offer financing options?
Yes, they offer financing along with various payment methods including American Express, Visa, Mastercard, Discover, Cash, Check, and several contactless payments.
Where can I book an appointment with Top Hat Chimney Sweeps online?
Appointments can be booked online at https://www.calltophat.com/bookonline.
Is Top Hat Chimney Sweeps a locally owned business?
Yes, it is a family and locally owned and operated business serving East Central Alabama and West Central Georgia for over 35 years.
What nearby HVAC service providers are close to Top Hat Chimney Sweeps?
Nearby HVAC service providers include Aair Inc, A Air Inc, and AAIR Inc, which can be useful if you need related heating, ventilation, or air conditioning services while visiting.
Are there any nearby home cleaning services near Top Hat Chimney Sweeps?
Yes, Expert Cleaning Concepts, Inc., Peaches N Clean, and Cleaning Solutions, LLC are nearby home cleaning service providers that customers might find useful when in the area.
What local retail and hardware stores are near Top Hat Chimney Sweeps?
Nearby retail and hardware stores include American Lock And Key, American Lock & Key Inc, American Lock and Key, Ferguson Plumbing Supply, and Ferguson Bath, Kitchen & Lighting Gallery, offering a range of home security, plumbing, lighting, and appliance products.