Find everything you need for home upgrades at Lowe’s in Anniston, AL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported poor service and long wait times.
Product Availability
Several reviews mentioned issues with stock levels and product availability, with customers often unable to find what they needed.
Store Organization
Customers noted that the store was often unorganized, with aisles blocked and items not in their proper places.
Delivery Issues
Multiple reviews highlighted problems with delivery services, including delays and mishandling of items.
Positive Experiences
Despite the negatives, many customers expressed overall satisfaction with their shopping experiences, particularly praising specific employees for their exceptional service.
KS
Kathy S.
1 day ago
3.0
Typical hardware store. Difficult to find help and no one EVER answers the phone. We really prefer Ace Hardware however they don't always have what we need.
SB
Skyler Ball
1 day ago
1.0
Someone named Lydia was so rude to my family . A manager?
WP
William Poole
Jan 3, 2026
5.0
Usually not very crowded. Easy to find helpful staff
DT
Davis Thrash
Jan 1, 2026
5.0
Everyone was nice. The store was very clean and was easy to locate what I needed. Thank you Lowe’s
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Anniston, AL?
Lowe's in Anniston offers a wide range of products including appliances, bathroom supplies, building materials, paint, flooring, tools, garden equipment, and more for both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Anniston?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, so please check before visiting.
Does Lowe's Anniston offer in-store pickup and delivery services?
Yes, Lowe's in Anniston offers both in-store pickup and delivery to provide convenient shopping options.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Anniston?
Lowe's accepts various payment methods including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there installation services available at Lowe's in Anniston?
Yes, Lowe's offers a variety of installation services such as appliance installation, flooring installation, cabinet installation, and many more.
Where is Lowe's Home Improvement located in Anniston?
Lowe's is located at 4901 McClellan Boulevard, Anniston, Alabama, 36206.
What nearby services can customers visit along with Lowe's Home Improvement?
Nearby you can find Blue Rhino Propane Exchange for propane needs and Minute Key for locksmith services, which can be convenient for customers working on DIY projects or home improvement.
Are there educational institutions near Lowe's Anniston that customers might be interested in?
Yes, nearby schools such as Anniston City Schools, Anniston Middle School, and City of Anniston Anniston City Board of Education are close to Lowe's, which might be relevant for families visiting the area.
Can customers visit nearby dining options after shopping at Lowe's in Anniston?
Yes, Domino's Pizza is nearby, offering a convenient dining option for customers before or after their visit to Lowe's.