Brand Certified
Lowe's Home Improvement
4.2(1707 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
4901 McClellan Boulevard, Anniston, AL
36206, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(256) 499-9030
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/AL-Anniston/2659
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Anniston, AL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
1,707 reviews
5 stars
1,000
4 stars
387
3 stars
140
2 stars
56
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and lack of assistance.
Store Cleanliness
Many customers noted that the store is clean and well-organized, contributing to a pleasant shopping experience.
Product Availability
Several reviews mentioned issues with product availability and organization, leading to difficulty in finding items.
Management Issues
There are complaints about management and employee behavior, with calls for better oversight and training.
Delivery Problems
Numerous customers reported significant issues with delivery services, including delays and damage to products.
- BSBailey SpoonFeb 23, 20261.0Some nasty manager there put her hands on my husbands shoulder, Lydia, how gross is she
- EGElmer GarciaFeb 19, 20265.0Excelente 👌
- KGK. GoodwinFeb 3, 20265.0Store was wonderfully clean, well-stocked, and organized. Workers were friendly and helpful, and no long wait to check out.
- YAYuki AceJan 20, 20261.0Your customer service counter has got some really young straight-hair girl with a bad attitude and bad mouth on her. I have never seen such disrespect from customer service in my life. Your shelves are always a mess never have anything in the right spot. Usually got five employees screwing around somewhere on a back aisle not doing anything but talking and gossiping. Your return policy is garbage. Can't find a buggy or cart to save your life. All at all this place needs new management and new employee structure top to bottom
- TCTim CROOKJan 19, 20265.0Clean store. Large selection items. Friendly staff which were very helpful. Clean restrooms.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
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