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Skilletscuz (sKILLetscuz)
Sep 9, 2025
Did an excellent job taking down a large spruce tree, grinding it down and removing the roots. The grinding ended up getting scheduled another day...
The tree trimming they performed was exceptional. The tree specialist was knowledgeable and careful, ensuring my trees looked healthy and well-shaped. Their expertise really made a difference—professional, efficient, and respectful of my property. I’d definitely call Great Alaska Tree Company again for any tree specialist needs!
Update: I chose to go with Dave’s killer trees instead of Eric. He was professional, on time,
And completed the work to my liking. Eric portrays a nice attitude in the google review responses but his communication and lack of customer service skills spoke volumes to my family, and I.
Eric, if you’re reading this. Take the time to show up for your customers at agreed upon times, and work on how you communicate. At no point should you answer a work phone as if it’s a prank call or scammer, and you had done it to me multiple times.
I would give zero stars if I could.
I had a disappointing experience with Eric regarding stump grinding services. He initially came to my house to discuss the job and provided a date that worked for us. After confirming the appointment with him, he never showed up. Additionally, his communication as a business owner was unprofessional. Many people in our area are military and might have different area codes. When I called him, he often answered as if it were a telemarketing call, rather than greeting me professionally.
When I reached out to discuss why he missed our appointment, Eric admitted he forgot to pencil me in after I confirmed the date. I asked how he planned to rectify the situation, and he said he was only available on the following Tuesday. This is not a good practice for workmanship or customer service, and I was left feeling frustrated and disappointed.
I called to get a consultation and the guy came same day, explained everything thoroughly and provided tree removal for a extremely reasonable price! I can't recommend them enough
I had trees removed and stumps ground a few years back. Eric was rude and the work wasn’t completed. I tried to call him multiple times and he didn’t return my phone calls. Eric was accumulating a bunch of bad reviews which have disappeared to include my own. This is an attempt to have an honest review of his work stick.