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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Anchorage, AK offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,143 reviews
5 stars
617
4 stars
302
3 stars
100
2 stars
34
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for being unresponsive or condescending.
Product Availability
Customers generally find a good selection of products, but there are frequent complaints about items being out of stock or delivery issues.
Store Cleanliness
The store is often noted as clean and well-organized, contributing positively to the shopping experience.
Staff Knowledge
While some staff members are recognized for their knowledge and helpfulness, others are described as unhelpful or lacking product knowledge.
- ALAva Lukasik1 day ago5.0I was in the Tikahtnu Lowe’s in search of the viral mini buckets and I could not find any. I went and was able to find the sweetest worker if I’m correct, his name was Ricky. He had a bucket he personal was gifted and decided to give his own bucket up so I could have one. Receiving this kindness I had the biggest smile on my face and I couldn’t say thank you enough. I had to leave an amazing review because of his kindness and I hope Lowe’s recognizes him for it!
- NANoah AdamsJan 1, 20261.0I had one of the worst customer service experiences I’ve ever had with Lowe’s and their partnered contractor, Flow Star Plumbing. I already have an AO Smith water heater installed. It works sometimes and then stops working on other days. I decided to replace it with the exact same model, which Lowe’s sells for $869. This was a simple swap, not a new installation. I asked Lowe’s if they had someone who could replace it. They said yes and had me fill out a request form. A full week passed with no call. I went back to the store and filled out another request. After four more days, someone finally called and asked if I was available the next day for a free estimate. I confirmed and clearly explained this was only a swap, and I even stated upfront that I expected something reasonable — around $400. I also mentioned that I am a veteran and have a Lowe’s credit card. The next day, someone showed up for less than 10 minutes, then left, saying they would call me with an estimate. Later, they came back briefly asking for pictures, which I provided. After two more days, I called to check the status. I spoke with someone named Steve, who told me — very plainly — that I was not a priority, even though at that point I had been waiting almost two weeks without hot water. I stayed calm and simply said to call me when they were ready. The next day, I finally received the estimate. $5,839.17 For swapping a water heater. That number is shocking, unreasonable, and honestly insulting. This was not a complex job. This was not a full system replacement. This was not a remodel. This was a basic swap of the same unit. As of now: I still don’t have hot water I cannot afford $5,839.17 just to swap a heater This is how a customer — and a veteran — was treated If this is the level of service Lowe’s allows through its partnered contractors, customers deserve to know. I expected better transparency, better communication, and fair pricing. What I received was weeks of delay, dismissal, and an estimate that makes no sense. Lowe’s needs to seriously review how it works with Flow Star Plumbing and how customers are treated. And I request Lowe's manager at muldoon branch to contact me please I'm already in the system. Thank you
- KKkyle karviaDec 30, 20255.0Complete opposite of the trashy other one
- BObilly OkpikDec 22, 20255.0Can usually find what you need
- CWChandra WilsonDec 13, 20251.0DON'T BUY A FRESH TREE THERE! COST TWICE AS MUCH AS HOME DEPOT, ZERO CUSTOMER SERVICE, NO LOT ATTENDANTS TO PREP THEM FOR DEPARTURE, AND THEY QUESTION YOUR HONESTY WHEN YOU HAND THEM THE BAR CODE. WE WAITED HALF AN HOUR FOR HELP (BEING TOLD TWICE THEY ARE ON THE WAY) WHEN WE ROLLED THRU THE STORE WITH AN UNWRAPPED TREE TO PURCHASE, THEN EVERYONE CAME OUT OF THE WOODWORK, NOT TO HELP BUT TO MAKE EXCUSES THAT THE ATTENDANT WAS OUTSIDE IN 60 MPH WINDS TOO BUSY TO HELP. NOPE! NOPE! NOPE!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Anchorage, AK?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing supplies, decking, grills, lumber, kitchen and bathroom remodeling essentials, outdoor and gardening equipment, and more.
What are the store hours for Lowe's Home Improvement in Anchorage?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, and some holidays the store is closed.
Does Lowe's Home Improvement offer delivery or in-store pickup services?
Yes, Lowe's in Anchorage offers both in-store pickup and delivery services for customer convenience.
How can I find products online at Lowe's?
You can search for products online using keywords, Lowe’s item numbers, brand names, or manufacturer’s model numbers. Browsing by department is also available to explore their large selection.
How do I know if my online order from Lowe's is ready to be picked up?
You will receive an email with pickup instructions and the store location once your order is ready. Orders can be picked up during store hours at the designated pickup area with your order confirmation and photo ID.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there nearby shopping or dining options around Lowe's in Anchorage?
Yes, nearby places include Burlington for clothing, Olive Garden for dining, Starbucks for coffee, and Kohls for department store shopping, all within convenient distance for customers.
Can I visit a pet store near Lowe's Home Improvement in Anchorage?
Yes, PetsHotel 2093 and PetSmart are nearby pet stores where you can find pet supplies or pet sitting services.
What are some nearby beauty and spa options customers can visit near Lowe's?
Nearby beauty and spa locations include Charlotte Tilbury and Benefit Cosmetics BrowBar for cosmetics and spa services, as well as Massage Envy for massage therapy and wellness.
Does Lowe's in Anchorage provide installation services for purchased products?
Yes, Lowe's offers a variety of installation services such as appliances, blinds, cabinets, countertops, flooring, lighting, water heaters, windows, roofing, fencing, and more.