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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Anchorage, AK, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
980 reviews
5 stars
510
4 stars
238
3 stars
105
2 stars
34
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported long wait times and unhelpful staff.
Product Availability
Customers frequently noted issues with stock levels and product availability, leading to frustration during their shopping experiences.
Delivery Issues
Numerous reviews highlighted problems with delivery scheduling and communication, causing significant inconvenience for customers.
Store Layout
Several customers expressed dissatisfaction with the store layout, finding it difficult to locate items, which detracted from their shopping experience.
Positive Employee Recognition
Certain employees were specifically recognized for their outstanding service, indicating that there are dedicated staff members who positively impact customer experiences.
- SSski5 days ago1.0Unacceptable, I purchased a garage opener plus paid for the.costs of installation at the time of purchase. Lowe's installer company called and said March 6th is the first opening available to install the opener. This is an one hour job. Wait two months for installation. Totally unacceptable, the time frame should be less than two weeks.
- GGginah0130Jan 5, 20261.0Impossible to have anyone talk to you over the phone. An AI answers the phone and keeps giving me suggestions on the items I don't need and when I was able to get it to transfer the phone to an associate after 10 minutes, no one answered the phone for 10 minutes. Will never shop here again.
- GGgary glasgowJan 1, 20265.0A huge shout out to Holden, Mike, Josh, Chris and Bruce today for your assistance in loading my purchases, your willingness to assist, your positive attitudes, your friendly banner and your great customer service! Much appreciated and looking forward to more purchases at your store!
- HHHailey HendricksDec 13, 20255.0We very much appreciated George and Marlo’s’ customer service with the purchase of our doors.
- AIarlene kopanuk IgapNov 30, 20255.0Got power tools,and tools my fiancé needs,got good deal! All the stuff we purchased would've been over 500,but all was under 300,1 of the tools he got for free!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Anchorage?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Anchorage?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Note that holiday hours may vary.
Does Lowe's in Anchorage offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if the status changes.
What is the procedure for returning or exchanging items at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online before shipping it back. In-store returns require proof of purchase at the customer service desk.
Which payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are language translation services available at Lowe's in Anchorage?
Lowe's offers in-store translation services for languages other than English and Spanish.
Which nearby places can I visit after shopping at Lowe's Home Improvement?
Nearby you can visit the 7E Studio art gallery and boutique, the South Restaurant + Coffeehouse for coffee and American cuisine, or enjoy outdoor gear shopping at Mountain View Sports.
Is there a propane exchange service near Lowe's in Anchorage?
Yes, Blue Rhino Propane Exchange, a propane supplier, is located nearby for convenient propane needs.
Where can I get locksmith services close to Lowe's Home Improvement?
KeyMe Locksmiths, offering professional key and locksmith services, is located near Lowe's in Anchorage for your convenience.