Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Customers frequently praised the helpfulness and professionalism of staff, particularly mentioning sales associates like Josh, Kenny, and Bill.
Product Quality
Many reviews highlighted satisfaction with the quality of products purchased, including mattresses and appliances.
Delivery Issues
Some customers experienced delays and issues with delivery, including problems with tracking and missed appointments.
Warranty Concerns
Several reviews expressed frustration with the warranty process, citing long wait times and lack of communication regarding repairs.
Positive Shopping Experience
Overall, many customers reported a pleasant shopping experience, noting the friendly atmosphere and efficient service.
AS
April Shelley
1 day ago
5.0
We went in just to look. Our sales lady Lisa took the time to show us what our options where and found options that we are going to love.
HL
Heather Lapp
2 days ago
4.0
Other than a lengthy wait, (it was a special order) our fridge arrived with no problems. Delivery men were friendly and courteous. It was all good!
LR
Leanne Roan
Nov 11, 2025
5.0
Very friendly service we are satisfied with the purchase
TR
Taylor Ryll
Oct 30, 2025
1.0
At first it was going great.. I purchased a new washer and dryer at a great price, as ours broke a week prior to our purchase. I was told we would receive it in a week or less. Time line worked for us so we went ahead with the purchase.
It’s day of what was supposed to be our delivery… we had to reach out to find out it wasn’t coming until middle of November.
Absolutely unacceptable! I now have to take my 4 children to a laundromat and pay to have my laundry done because we need clothes!
CI
Craig Irwin
Oct 28, 2025
5.0
Dealing with Kenny was a complete breeze
He understood my needs and exceeded expectations. Additionally, he made me understand that switching to a different model for a similar price due to the great sale that was going on would be a better idea.
I love my TV and I’m so thankful for having him as my sales person as he was also able to arrange a very smooth delivery !!!
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's policy on returns?
Return policies vary by product. Please visit The Brick's Satisfaction Guarantee page for complete details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model advertised at a lower price by The Brick or a competitor within 30 days of purchase, The Brick will refund the difference. Some conditions apply.
Can I cancel my order and receive a refund at The Brick Wetaskiwin?
Yes, orders can be canceled any time before product delivery or pickup, with refunds processed to the original payment method.
What payment methods are accepted at The Brick Wetaskiwin?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa as payment options.
What are the store hours of The Brick Wetaskiwin?
The Brick is open Monday to Saturday from 10:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM. Holiday hours may vary.
Which brands are available at The Brick Wetaskiwin?
The Brick offers brands such as Samsung, LG, KitchenAid, Whirlpool, Sony, Dyson, Sealy, Serta, and many more across categories like furniture, appliances, and electronics.
What delivery and pickup services does The Brick Wetaskiwin offer?
Services include curbside pickup, standard delivery, and no-contact delivery options for customer convenience.
Are there any nearby stores for additional shopping options around The Brick Wetaskiwin?
Yes, nearby stores include Giant Tiger for groceries and discount shopping, JYSK Wetaskiwin Mall for furniture and mattresses, and Dollarama for discount retail items.
Where can I find entertainment or dining options near The Brick Wetaskiwin?
Peace Hills Bingo offers gaming and entertainment, while McDonald's Canada provides fast food options nearby to enjoy before or after your visit.
Are there health and wellness stores near The Brick Wetaskiwin?
Yes, Vitality Health Foods is nearby, offering health foods, vitamins, supplements, and a bakery. Pharmacies like Reliance Drug Mart are also close for your convenience.