Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Staff are frequently described as friendly, knowledgeable, and helpful, providing excellent service throughout the purchasing process.
Delivery Experience
Delivery teams are noted for being professional, efficient, and courteous, with many customers praising their careful handling of items.
Sales Assistance
Sales associates are recognized for their attentiveness and ability to provide valuable advice, contributing to a positive shopping experience.
Product Availability
Some customers experienced delays in product availability, particularly with appliances, leading to frustration.
Overall Satisfaction
Many customers express high levels of satisfaction with their overall experience at the store, highlighting the quality of service and products.
CL
Carrie Lupul
Nov 14, 2025
4.0
Friendly knowledgeable staff, helped us pick out a new mattress and accessories
VH
Vera Lucinha Holosh
Nov 10, 2025
5.0
Excellent experience from sales through to installation.
RW
Rys-Ann Whyne
Nov 6, 2025
5.0
Great customer service. Staff were very friendly, professional and accommodating.
MW
Marlon Whiskeyjack
Oct 28, 2025
5.0
Quick, easy and stress free delivery.
PO
Piritay Otso
Oct 13, 2025
5.0
We found a hidden Gem in St.Paul!
#TheBrick. The brick should give Mervin an increase for doing a superb job! Very incredible and professional salesman. He will give you the most comfortable price mostly to a new couple that is starting a new life like me and my partner. His advice is extremely useful and accurate. It is so nice to go to a business place that you will feel welcome and overwhelmed. Hopefully most establishments will have someone as nice as him. Thank you for an awesome service Mervin. Keep The Brick an awesome place for everyone! Kudos!
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Detailed information can be found on The Brick's Satisfaction Guarantee page on their website.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price from The Brick or a competitor within 30 days of pickup or delivery, The Brick will refund the difference, subject to conditions detailed on their Price Guarantee page.
Can I cancel my order and get a refund at The Brick?
Yes. Orders can be cancelled by visiting any Brick location prior to product delivery or pickup. Refunds are made to the original payment method, with specific details depending on payment type.
How do I add an extended warranty to my purchase?
Extended warranties can be added during the purchase process online or in-store, or within 30 days after receiving the product by visiting a Brick store. Options are presented during online checkout for eligible products.
What are The Brick's store hours?
The store is open Monday to Saturday from 10:00 to 18:00, Sunday from 11:00 to 16:00, with special holiday hours such as November 11th open from 11:00 to 17:00.
What payment options are accepted at The Brick?
The Brick accepts American Express, Cash, Financing options, Mastercard, and Visa for payments.
Does The Brick offer delivery and curbside pickup services?
Yes, The Brick offers delivery, no-contact delivery, and curbside pickup services for customer convenience.
What are some nearby places I can visit before or after shopping at The Brick in St. Paul?
Nearby places include dining options like Edo Japan and Tim Hortons, shopping at Giant Tiger and Dollar Tree, and services like St. Paul Barber Shop and Sobeys supermarket, which can enhance your visit to The Brick.
Are there pet services near The Brick in St. Paul?
Yes, nearby you can find Tails, Scales, Wings And Things, offering pet services and veterinary care, which is convenient if you are shopping at The Brick and need pet-related assistance.
Is there convenient gas and automotive service near The Brick?
Nearby automotive and gas services include CSN Black Ace for automotive repair, Petro-Canada gas station with car wash, and multiple Co-op Gas Bars, ideal for fueling and servicing your vehicle during your visit.