Business Details
About
Mattress StoreFurniture StoreHome Goods StoreBedroom Furniture Store
Elevate your sleep at The Brick Mattress Store. Embark on a journey of comfort as you explore our curated selection of top-tier brands, all conveniently available in your neighborhood. Our sleep experts are at your service, ensuring you discover the perfect mattress through our exclusive 180-night trial. Your satisfaction is guaranteed, promising rejuvenating nights and well-rested mornings. Unveil a new era of restful sleep and luxurious comfort with The Brick Mattress Store.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
277 reviews
5 stars
260
4 stars
9
3 stars4
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and accommodating staff, both in-store and during delivery.
Delivery Efficiency
The delivery service was frequently described as prompt, professional, and efficient, with many customers noting on-time arrivals and careful handling of products.
Sales Experience
Customers appreciated the no-pressure sales approach and the helpfulness of sales representatives in guiding them to suitable products.
Product Satisfaction
Many reviews highlighted satisfaction with the quality of the mattresses purchased, indicating a positive overall shopping experience.
- ELE LL1 day ago5.0Forrest listened intently about the concerns we had with our current mattress and what we were looking for in a new one. He was extremely knowledgeable about the products and helped us choose one that surpassed our expectations.
- BSBrandy Sarapuk5 days ago5.0Friendly and fast service !! The delivery App is amazing as you can see in real time so know when to expect
- JZJackie ZhaoJan 5, 20265.0Great experience buying furniture here! Friendly, patient customer service and lots of help choosing the right items and getting good deals. They also kept me updated on out-of-stock items, which I really appreciated.
- DSDale StilesDec 31, 20255.0Delivery status was on point, friendly crew, careful while moving stuff in and out and quick work.
- DMDana MorrisDec 22, 20255.0There was unfortunate circumstance that prevented delivery on original date however they had it on the next delivery day. The crew had it in and working in the matter of minutes. Very nice delivery guys. Thank you so much!!
Frequently Asked Questions About The Brick Mattress Store
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick Mattress Store's return policy?
Return policies vary by item. Visit our Satisfaction Guarantee page online for complete details.
Does The Brick Mattress Store offer a price match guarantee?
Yes, if you find the same brand and model at a lower price from The Brick or a competitor within 30 days, we will refund the difference. Terms apply; see our Price Guarantee page for details.
Can I cancel my order and receive a refund at The Brick Mattress Store?
Yes, orders can be cancelled and refunded prior to delivery or pickup at any location. Refunds are processed to the original payment method. Deposits on special orders are non-refundable.
What payment options does The Brick Mattress Store accept?
We accept American Express, Cash, Financing, MasterCard, and Visa.
What are the regular operating hours for The Brick Mattress Store?
Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00.
What delivery and pickup services does The Brick Mattress Store provide?
We offer curbside pickup, delivery, and no-contact delivery services to most areas, supported by both in-house and third-party service partners.
Which mattress brands are available at The Brick Mattress Store?
We carry top brands including Sealy, Serta, Beautyrest, Tempur-Pedic, Stearns and Foster, Simmons, and more.
What services does The Brick Mattress Store offer beyond sales?
We provide delivery, product removal, recycling, warranties, installation, assembly, service, and repair.
Where is The Brick Mattress Store located and what are some nearby places to visit?
Located at 445 St Albert Trail, St. Albert, AB, near popular spots like Chapters - St. Albert bookstore, Montana's BBQ & Bar, and Starbucks coffee shop. You can enjoy a meal or coffee before or after visiting our store.
How can nearby businesses like Montana's BBQ & Bar and Starbucks complement my visit to The Brick Mattress Store?
After shopping for a mattress, you can relax with a meal at Montana's BBQ & Bar or grab a coffee at Starbucks, both conveniently nearby for a comfortable and enjoyable outing.
Are there fitness or wellness centers near The Brick Mattress Store?
Yes, F45 Training gym and Kano Health and Wellness center are nearby, offering great options for health and fitness before or after your mattress shopping.