About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
337 reviews
5 stars
294
4 stars
30
3 stars
6
2 stars3
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly highlighting individuals like Naomi and Brandon.
Delivery Experience
The delivery team received positive feedback for their professionalism, courtesy, and efficiency, although there were some concerns about delays and tracking.
Product Quality
Customers expressed satisfaction with the quality of the furniture and appliances purchased, noting that items arrived in excellent condition.
Sales Process
Many reviews mentioned a smooth and pressure-free sales experience, with staff providing helpful information and accommodating customer needs.
Problem Resolution
The business was commended for its ability to resolve issues effectively, with staff going above and beyond to ensure customer satisfaction.
- TSTrudy Stolee4 days ago4.0We love Naomi at our local Brick and go to her for ordering etc. We were hoping the chair would be delivered Wednesday but got no notification as to what was happening till the following morning. But the delivery was made on time Thursday and the driver was very efficient.
- KKKendra KazakawichNov 15, 20255.0I had THE best appliance shopping experience today with Brandon! Thank you so much for all of the help! I will definitely be back for our next purchase and my grandmother even got a couch today on another wicked deal. Thank you again!
- LDLouise DesaulniersNov 10, 20255.0Always get excellent service when dealing with Brandon. He always goes above and beyond and gets you the best price possible. He is my number 1 go to.
- ALAmanda LaflammeNov 8, 20255.0Purchased a new mattress from the Brick with the help of Naomi, she was full of information, patient and very kind. Would highly recommend to anyone in the market for a new good nights sleep!
- PFPaul FranzNov 6, 20255.0They were very professional and new exactly what to do to get things in the house, very good service thanks guys
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on our website for full details.
Does The Brick offer a price guarantee?
Yes, if you find the same brand and model at a lower price within 30 days of purchase by The Brick or a competitor, we will refund the difference. Conditions apply.
Can I cancel my order and get a refund?
Orders can be cancelled and refunded at any time before delivery or pick up by visiting any Brick location. Refunds go to the original payment method, with some conditions on deposits.
How can I add an extended warranty to my purchase?
You can add an extended warranty during purchase online or in store, or up to 30 days after via a Brick store. See our Warranties and Protection Plans page for details.
What delivery services does The Brick offer?
The Brick offers Premium Delivery Service in most areas, contracting third-party couriers where needed. Delivery is available only within Canada.
What pickup options and hours are available?
Pickup is available Monday to Friday from 9:00 AM to 6:00 PM, Saturday 9:00 AM to 5:00 PM, and is closed on Sundays and certain holidays.
What forms of payment does The Brick accept?
We accept American Express, Visa, MasterCard, cash, and financing as payment methods.
What nearby accommodations can customers use when visiting The Brick in Peace River?
Nearby hotels such as High Point Inn & Suites Peace River, Super 8 by Wyndham, and Western Budget Motels Ltd offer convenient lodging options for customers visiting The Brick.
Are there nearby food and dining options for visitors to The Brick?
Customers can enjoy nearby restaurants like Dairy Queen, The New Iron Bridge Restaurant and Pub, The Hitchin Post Peace River, and Naz's Pizza and Donair before or after shopping.
Where can customers find nearby fuel and automotive services when visiting The Brick?
Fuel and automotive services nearby include The Lube Shop, Gas Bar, Mobil, ExxonMobil, and Petro Pass Peace River, convenient for customers driving to The Brick.