About
Mattress StoreFurniture StoreHome Goods StoreBedroom Furniture Store
Elevate your sleep at The Brick Mattress Store. Embark on a journey of comfort as you explore our curated selection of top-tier brands, all conveniently available in your neighborhood. Our sleep experts are at your service, ensuring you discover the perfect mattress through our exclusive 180-night trial. Your satisfaction is guaranteed, promising rejuvenating nights and well-rested mornings. Unveil a new era of restful sleep and luxurious comfort with The Brick Mattress Store.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
128 reviews
5 stars
119
4 stars
4
3 stars0
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the knowledgeable and friendly staff, particularly Brian and Shelley, for their helpfulness and no-pressure sales approach.
Delivery Experience
The delivery service received high marks for being prompt, efficient, and courteous, with many customers noting quick setup and removal of old items.
Product Knowledge
Staff demonstrated extensive knowledge about mattresses and other products, helping customers make informed decisions.
Warranty Issues
Several customers expressed frustration with warranty service, particularly with King & State Warranty, citing long wait times and poor communication.
Overall Satisfaction
Many customers reported positive experiences and expressed a willingness to return for future purchases, highlighting the store's excellent service.
- BCBrian Craik3 days ago5.0Crew was on time, friendly and fast. Very happy with their attention to detail and cleanliness.
- DDDonnaNov 12, 20255.0Got it delivered early for us, Brian the sales was excellent to deal with
- CPChristine PearsonNov 3, 20255.0Excellent professional service with a friendly attitude. Punctual with great communication.
- RRRaineNov 1, 20255.0The best experience I have had at a furniture store, or really too many places. Shelley and Brian are kind and considerate of your needs. They are knowledgeable and try to help you make the right investment for yourself. As we all know, you spend a third of your life sleeping - so make sure it is the right choice for you. This location is the right place to start and they make sure you get the best price!
- CCCaseyOct 22, 20255.0Brian was great to purchase from! He was very knowledgeable and patient with our decisions. Will be back when we need more furniture!
Frequently Asked Questions About The Brick Mattress Store
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick Mattress Store's return policy?
The return policy varies based on the item purchased. Visit the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick Mattress Store offer a price guarantee?
Yes. If you find the same brand and model at a lower price by The Brick or a competitor within 30 days of purchase, they'll refund the difference with some conditions. See the Price Guarantee page for details.
Can I cancel my order and get a refund at The Brick Mattress Store?
Yes. Orders can be cancelled at any Brick location prior to product delivery or pickup. Refunds are made to the original payment method. Deposits on special orders are non-refundable.
How can I add an extended warranty to my product?
You can add an extended warranty during purchase in-store or online, or up to 30 days after receiving your product by visiting a Brick store.
What delivery services does The Brick Mattress Store provide?
Premium Delivery Service is available in most areas. Third-party couriers or Canada Post are used where needed. They do not deliver or ship to the U.S.
What are the operating hours of The Brick Mattress Store in Okotoks?
Monday to Friday, 10:00 AM to 9:00 PM; Saturday 10:00 AM to 6:00 PM; Sunday 11:00 AM to 5:00 PM; open 10:00 AM to 9:00 PM on November 11, 2025.
What payment options are accepted at The Brick Mattress Store?
They accept American Express, Cash, Financing, Mastercard, and Visa.
What brands of mattresses does The Brick Mattress Store carry?
They carry Sealy, Serta, Beautyrest, Tempur-Pedic, Stearns and Foster, Simmons, and several more top brands.
Are there any places nearby The Brick Mattress Store where I can grab a meal?
Yes, nearby dining options include Fatburger Okotoks, Ricky's All Day Grill, Bento Sushi, Chopped Leaf, BarBurrito Canada, Quiznos, McDonald's Canada, and Starbucks.
What nearby services can I find around The Brick Mattress Store?
Near The Brick Mattress Store are services such as The Physio Care (physical therapy), H&R Block (tax services), Scotiabank, FYidoctors Okotoks (optometrist), Okotoks Eyecare, Cornerstone Dental Wellness, and Regal Nails.