Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Customers frequently praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Delivery Experience
Many reviews noted the efficiency and politeness of the delivery team, although some mentioned issues with delivery timing.
Product Quality
Overall satisfaction with the quality of products was expressed, though there were some complaints regarding defects and warranty issues.
Sales Process
Several customers appreciated the knowledgeable sales associates who provided helpful insights without being pushy.
LB
Lenny Barry
2 days ago
5.0
Excellent Service, A+ Delivery, the guys that delivered my item went above and beyond what i expected. Great delivery and Service
AW
Ardelle Wesgate-Mueller
Feb 21, 2026
5.0
We had a wonderful experience at the Brick Lethbridge. Our sales consultant was Mae. My husband and I had made an error in ordering a range and thought we had no option but to accept our mistake but then thought maybe Mae could help us. She and her manager came to our rescue and although it was rather complicated they immediately worked out a solution and never made us feel badly about this. We were so relieved I would recommend the Brick and their staff to anybody thinking of making a purchase and we shall certainly return to purchase more replacement appliances. In fact we purchased all our appliances from the Brick after a big reno10 years ago.
RJ
Randy Jinkerson
Feb 19, 2026
5.0
Very good experience ordering online. Great communication regarding delivery and the delivery guys were friendly and very helpful.
CJ
Carl Jeffrey
Feb 12, 2026
5.0
Bought a 3pc love seat and 2pc love seat Barry hewison was wonderful helped a million and with the warranty all other places make you feel like you have to get all the bells and whistles without knowing what your getting the brick is very good and will buy again from there
MJ
Miss J
Feb 12, 2026
5.0
Nick helped us with the purchase, and he answered all of our many questions. The delivery guys were fantastic with their communication and swift and efficient bringing the couch into our space. Thank you!
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The Brick's return policy varies by item. Please visit the Satisfaction Guarantee page on their website for complete details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price from The Brick or a competitor within 30 days of purchase, The Brick will refund the difference. Some conditions apply. See the Price Guarantee page for details.
Can I cancel my order and receive a refund?
Yes, orders can be cancelled and refunded prior to delivery or pickup at any Brick location. Refunds go back to the original payment method. Deposits on special orders are non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa as payment methods.
What are The Brick's store hours in Lethbridge?
The Brick is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. Holiday hours may vary.
Does The Brick offer delivery and curbside pickup services?
Yes, The Brick provides curbside pickup, delivery, and no-contact delivery services for customer convenience.
What brands does The Brick carry?
The Brick carries numerous brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, and many more high-quality household and electronics brands.
Are there any nearby places I can visit before or after shopping at The Brick in Lethbridge?
Yes, nearby places include HomeSense and Marshalls & HomeSense for additional home goods, PetSmart for pet supplies, and Swiss Chalet or Cora Breakfast and Lunch for dining options.
Is public transit or other shopping options near The Brick store in Lethbridge?
Nearby shopping options include Dollarama for discount goods and RONA+ Lethbridge Southgate for home improvement. Coulee Creek Common is a local shopping center you might explore before visiting The Brick.
Are there convenient food and dining options close to The Brick in Lethbridge?
Yes, there are several dining options such as Buster's Pizza and Donair, Subway, Five Guys, and Crumbl - Mayor Magrath nearby, ideal for a meal before or after shopping.
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