Business Details
About
Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting Tools
RONA Lethbridge College Centre Mall has the best articles and products for your renovation, construction, and home decoration projects.
Location
RONA Lethbridge College Centre Mall
2260-32nd Street South, Lethbridge, AB
T1K7T9, Canada
Hours
Reviews
4.2
390 reviews
5 stars
207
4 stars
109
3 stars
32
2 stars
13
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences varied, with some staff being described as friendly and helpful, while others were noted for being unprofessional or inattentive.
Product Availability
Customers frequently expressed frustration with stock availability, noting that items listed online were often out of stock in-store.
Store Environment
The store was generally described as clean and organized, but some reviews mentioned a lack of staff presence and engagement.
Staff Knowledge
Many customers praised the staff for their knowledge and helpfulness, particularly in specific departments like paint and lumber.
Mixed Experiences
While some customers had excellent experiences and would recommend the store, others reported significant issues with product quality and service.
- DDDavid DaSilva5 days ago4.0It's a smaller Rona, and às such, it doesn't have the same inventory as a regular one, but its more convenient for me.
- SSShirley-Ann SchwabeNov 16, 20255.0It's been a pleasure working with David N. and his team on our bathroom reno. We had lots of choices on quality products for our project, making it a stress-free experience. We look forward to our next project with them.
- RTrinzing tamangNov 1, 20255.0Great experience with Sam he was very helpful and was great communicator.
- MDMary Anne DesmeulesSep 11, 20255.0I called to make sure they had the stain color that I wanted and sure enough they did I originally purched the wrong one . The young gentleman said no worries I'll bring it to the return counter for you so you can exchange your other ones for this this new color. Sure enough 15 minutes later when I arrived there was my two gallons of stain sitting on the counter waiting for me. Super wonderful service happy friendly people I love small towns. Everything was just perfect. Don't change a thing!
- CDCliff DudleySep 2, 20251.0Now that Rona and Lethbridge here in the mall college center. Sorry we went there to buy one of those roll-up doors and the guy there was very not very professional. I don't think he really cared about the customer. He didn't care about what we did. He sold us the door that he said that they tore apart and looked at it after selling outs. Bought it and brought it back now. If you're going to sell door, you want to make sure that all the pieces are in it. Especially if selling brains it back. You don't take the customer's word on it because you know when we got there the only that was in that was the roller door. All the hardware was gone and we had to drive an hour to get there to get the door to begin with you and turn around the next day and drive an hour back so we can exchange a door and then go to a different room in Lethbridge because they didn't have the right stuff to help us out. I know one thing. If I was the manager there we wouldn't have that kind of stuff there and I've run a pretty hardship before and the managers need to be there more to make sure that their staff is doing their job, not this blowing it by the customer
Frequently Asked Questions About RONA Lethbridge College Centre Mall
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
What is RONA Lethbridge College Centre Mall's return policy?
You can return most products within 90 days of purchase in original condition and packaging with your receipt for a refund, exchange, or store credit. Appliances have different conditions. See RONA's website for details.
How can I check the status of my RONA online order?
Check your order status online by entering your order number and email, or log in to your RONA account. Email updates are sent for status changes.
Does RONA Lethbridge College Centre Mall offer home delivery?
Yes, delivery is available. Parcel delivery is free for orders over $49. Truck delivery for large items costs $79 at most stores. Check the website or contact the local store for details.
Are installation services available at RONA in Lethbridge?
Yes, many installation services are offered including appliance, flooring, cabinetry, windows, and more. Visit the Installation Service section on RONA's website for details.
What are the store hours for RONA Lethbridge College Centre Mall?
Monday to Friday from 7:00 AM to 7:00 PM, Saturday 7:00 AM to 6:00 PM, and Sunday 8:00 AM to 6:00 PM. Holiday hours may vary.
Which brands can I find at RONA Lethbridge College Centre Mall?
You can find brands such as KitchenAid, Dyson, Dewalt, Husqvarna, Frigidaire, Broil King, Weber, Kohler, Bosch, Cub Cadet, Craftsman, Black and Decker, Nest, Whirlpool, and more.
What payment methods does RONA accept for online and in-store purchases?
Online purchases can be paid with Mastercard, Visa, RONA credit card, and PayPal. In-store, Visa, MasterCard, cheque, credit, and cash payments are accepted.
Can someone else pick up my RONA order at the store?
Yes, you can authorize a third party aged 16 or older to pick up your order. They must bring a copy of the confirmation email and a government-issued photo ID.
What nearby restaurants can I visit around RONA Lethbridge College Centre Mall?
You can enjoy meals at Smitty's Family Restaurant and Lounge or Tony Roma's, both nearby. They offer breakfast, brunch, Canadian, American, and barbecue cuisine – perfect before or after shopping for home improvement.
Are there any hotels near RONA Lethbridge College Centre Mall for visiting customers?
Yes, nearby hotels include SureStay Plus by Best Western Lethbridge, Premier Inn and Suites, Holiday Inn Lethbridge, and Sierras Of Courtyard Terrace, providing convenient accommodations for visitors.
Where can I find garden supplies near RONA Lethbridge College Centre Mall?
The Garden Centre at RONA, located nearby, offers a wide selection of garden products to complement your home and renovation projects.