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Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting Tools
RONA Leduc has the best articles and products for your renovation, construction, and home decoration projects.
Location
Hours
Reviews
3.9
622 reviews
5 stars
290
4 stars
157
3 stars
64
2 stars
33
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and unhelpful interactions.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to frustration for customers seeking assistance.
Store Management
Customers expressed dissatisfaction with store management, citing issues with staffing, organization, and overall management effectiveness.
Product Availability
Frequent complaints about inaccurate stock information and limited product availability were noted, causing inconvenience for customers.
Positive Experiences
Despite negative feedback, some customers praised specific staff members for their helpfulness and friendly service.
- JHJOHN HUDSON1 day ago1.0if your store dosent sell a item on your web site TAKE IT OFF YOUR SITE waste of time going there. You stores are forcing us to use amazon
- MMMarc MartiniNov 16, 20251.05 gallon jug of sico expert paint. Old expired stock in my opinion. Full, and I mean full of chunks of hard dryed out paint. Only a few weeks old and never opened until today. Can't even strain it.
- KKKwestionNov 11, 20255.0Nice service
- KOKjorven OdegaardOct 26, 20255.0We went in looking for in looking for materials for our bathroom renovations are had the absolute pleasure of dealing with Nadeem, he was extremely helpful and a top notch guy!
- MNMridul NagarOct 19, 20251.0Big line up and there was only one person to attend took me half and hour just to get through . When other attendent came to the other counter and walked away when saw a big line up
Frequently Asked Questions About RONA Leduc
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
What is the return policy at RONA Leduc?
You can return most products within 90 days in original condition with receipt, excluding appliances. See https://www.rona.ca/en/returns-and-refunds for details.
How can I check my order status at RONA Leduc?
Check your order status online using your order number and email or by logging into your Rona account. Email updates will notify you of changes. More info: https://www.rona.ca/en/track-order
Does RONA Leduc offer delivery and curbside pickup?
Yes, RONA Leduc provides both curbside pickup and delivery services. Delivery is free for parcel shipments over $49; truck delivery available for large items at most stores. Contact the store for details.
What are the store hours for RONA Leduc?
RONA Leduc is open Monday to Saturday from 7:00 am to 8:00 pm and Sunday from 8:00 am to 8:00 pm. Holiday hours may vary.
What brands can I find at RONA Leduc?
RONA Leduc carries brands like KitchenAid, Dyson, Dewalt, Husqvarna, Frigidaire, Broil King, Weber, Kohler, Bosch, and Whirlpool.
Which services does RONA Leduc provide?
They offer appliance installation, roofing and siding installation, flooring installation, bathroom and plumbing renovation, and many other home improvement services.
Are there any nearby places for gardening or building supplies?
Yes, nearby you can find the Pro Desk at RONA for building supplies and the Garden Centre at RONA for gardening needs, both conveniently close to RONA Leduc.
Where can I find food options near RONA Leduc?
Nearby food options include McDonald's Canada, Dairy Queen, Tim Hortons, and Subway, all within easy reach after shopping at RONA Leduc.
Are there nearby services for keys or locksmith needs?
Yes, Minute Key and minuteKEY locksmith services are close to RONA Leduc for your key and lock needs.
How can nearby Walmart locations benefit RONA Leduc customers?
Walmart Canada and Walmart Pharmacy nearby can be convenient stops for customers seeking groceries, pharmaceuticals, or additional shopping before or after visiting RONA Leduc.