The Brick

Reviews

• RR

  Rob

  4 days ago
  5.0
  Fort Sask Brick warehouse always does good for me delivery was good Will be back soon to buy a bed frame that burly boyzs moving company destroyed and will not compensate
• AA

  Ashoke Ahluwalia

  Apr 24, 2026
  5.0
  While experience from purchase to deliver was excellent Thank you!
• AS

  Amritpal Singh

  Apr 18, 2026
  5.0
  Bought few stuff from Dhruv there in the recent past. Always had a great experience with him. From buying to delivering the stuff. It was all seamless experience.
• KH

  Kaylyn Hrappsted

  Apr 8, 2026
  1.0
  If I could give zero stars, I would. My experience with The Brick has been incredibly frustrating. I purchased a “brand new” floor model couch that I inspected in store, everything was solid. After delivery, the arm is suddenly loose and clearly defective. I filed a warranty claim, and it was denied. No accountability, no real solution. Instead, they offered $100 back or $150 in store credit, then a $200 in store credit after they declined the warranty claim. Which makes no sense when I won’t be shopping here again. That’s not a fix, it’s an insult. This is a brand new purchase. I shouldn’t be dealing with damage immediately or fighting to have it addressed. I will not be returning, and I wouldn’t recommend anyone else does either. If this is the level of support management stands behind, that says everything.
• TA

  Tenika “arthurnelson”

  Mar 24, 2026
  1.0
  Went with my friend as she wanted to purchase a new bed. I was also in the market but wanted to see what her experience would be like. We wandered the store for about 20 minutes, seeing no one. When the lady did finally approach, she seemed very disinterested, as though we were time wasters. My friend asked her a series of questions to which she answered by reading off the placards by each bed. At this point l am unimpressed with the " service " so far. My friend made her selection, completed the transaction at the desk for purchase and delivery, that also included the removal of rhe old box spring and matteress. On several ocasions she mentioned to the sales lady that the delivery/ pickup would include the box spring as well as matteress. She was sold a bag to place the matteress in, but was told that the box spring did not need to be bagged. Fast forward to delivery and the delivery team refusing the box spring because it was not bagged. My friend went back to the store and confronted the lady, who turned out to be an owner, she point blank lied, said my friend never mentioned a box spring and then claimed she had told my friend she would need a bag for it as well. The "best" the owner could do is sell her another bag for the box spring and l am betting the pick up would be charged to my friend as well. She left the store most unhappy and arranged for a neighbour to take the box spring to the dump. I suggested she fill in the customer satisfaction survey and contact corporate. I myself was very unimpressed by the ownerd complete lack of interest in severing my friend or even trying to find a solution to the issue. I will be spendingb my money for new bedroom furnishings elsewhere. If you are looking for anything in home furnishings l strongly recommend you look any where but The Brick in Ft Saskatchewan. Zero service and lying owners do not make for a good experience.

Frequently Asked Questions About The Brick