Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
464 reviews
5 stars
342
4 stars
53
3 stars
13
2 stars
9
1 star
47
What are people saying?
AI-generated from recent customer reviews
Delivery Service
Customers consistently praised the delivery team for being friendly, efficient, and professional, often going above and beyond in their service.
Customer Service
Many reviews highlighted excellent customer service from both sales staff and management, with specific mentions of helpfulness and product knowledge.
Timeliness
While most customers appreciated timely deliveries, there were some complaints about delays and issues with tracking delivery times.
Product Quality
Customers expressed satisfaction with the quality of products purchased, although there were isolated complaints regarding mismatched items.
Store Experience
The store environment received positive feedback for cleanliness and helpful staff, although some noted issues with product availability.
- DKDyana Kowal4 days ago5.0The delivery was polite, wore booties, were in and out. Courteous and quick. What more could I ask for.
- MImarieta si catalin iancuNov 14, 20255.0Fast and professional services!
- GMGina McGivernNov 13, 20255.0Very friendly and delivered on time!
- KVKelly VerheyenNov 9, 20255.0Amazing!! Friendly, efficient and they set it ip for me!! Very happy!!
- CCCaraNov 5, 20255.0Great service was able to keep an eye on how long it would take shipment arrived. Early driver gave me notification of when he would be at my residence. They were professional, polite, and friendly.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies based on the item purchased. For full details, check the Satisfaction Guarantee page on our website.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price by The Brick or a competitor within 30 days of pickup or delivery, we will refund the difference. Conditions apply; see our Price Guarantee page for details.
Can I cancel my order and get a refund?
Yes, orders can be canceled at any Brick location before product delivery or pickup. Refunds go to the original payment method. Deposits on special orders are non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa as payment methods.
What pickup and delivery services does The Brick provide?
We offer curbside pickup, delivery, and no-contact delivery services for customer convenience and safety.
What are The Brick's store hours in Fort Saskatchewan?
The store is open Monday to Friday from 10:00 to 21:00, Saturdays from 10:00 to 19:00, and Sundays from 11:00 to 18:00. Special holiday hours may apply.
Can I add an extended warranty to my product?
Yes, extended warranties can be added during purchase online or in store, or up to 30 days after receiving your product by visiting a Brick store.
How can nearby stores like M&M Food Market and Liquor Barn complement my visit to The Brick?
After shopping at The Brick, you can conveniently visit nearby places such as M&M Food Market for groceries and Liquor Barn for beverages, making it easy to complete other errands in one trip.
What dining options are near The Brick in Fort Saskatchewan?
Nearby dining includes BarBurrito Canada for Tex-Mex food, Subway for quick sandwiches, Extreme Pita, and Boston Pizza, offering variety for meals before or after your visit to The Brick.
Are there any nearby services for personal care near The Brick?
Yes, Superclips and Supercuts offer hair and beauty salon services nearby, and Vo's Nails provides nail salon and spa services, allowing you to combine shopping and personal care conveniently.