Business Details
About
Lawn Equipment StoreIrrigation Equipment Supplier
Location
Hours
Frequently Asked Questions About SiteOne Landscape Supply
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.
How do I create an online account with SiteOne Landscape Supply?
To create an online account, complete the Request an Account form in the top right corner of the website screen. You will need your SiteOne customer number. If you are not currently a customer, contact 1-800-SITEONE to become one.
Are all SiteOne products available for online purchase?
The majority of products are available online. If you cannot find an item, you can add a note to your order at checkout or contact your local branch for assistance.
How can I place an order at SiteOne Landscape Supply?
Log in to your online account, confirm your selected branch, add products to your cart, then proceed to checkout. You can choose to pick up your order in branch or have it delivered.
What is the Buy Online, Pick Up in Branch process at SiteOne?
When ordering online, select a branch location for pick up. You will receive an Order Confirmation email and an Order Ready notification when your order is ready to collect.
Does SiteOne offer local delivery for online orders?
Yes, local delivery is available for most orders within 60 miles of the branch, with a delivery charge that may apply.
What do I need to bring when picking up my order at SiteOne?
Bring a government-issued photo ID and your order number or the Order Ready notification email when picking up your order.
How long will my order be held for pick up at SiteOne?
Orders are available for pick up up to seven days after the Order Ready notification email is received. Unclaimed orders after seven days may be canceled.
What other landscaping and supply stores are near SiteOne Landscape Supply in Fort McMurray?
Nearby landscaping supply options include Burnco Rock Products Ltd and McMurray Landscape Center, both offering various landscaping products and services that you might want to explore before or after visiting SiteOne.
Are there local parks near SiteOne Landscape Supply where customers can relax?
Yes, Mc Donald Island Park is nearby, offering a place for outdoor activities and relaxation, which could be a nice spot to visit before or after shopping for landscaping supplies.
Which transportation or automotive services are accessible near SiteOne Landscape Supply?
Nearby automotive and transportation services include Diane Car-Genie for vehicle needs and Diversified Transportation Ltd. for travel services, which might be helpful if you need vehicle support when visiting SiteOne.