Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Shopped at downtown location. Staff were courteous and helpful. Sales manager was excellent. Got what i was looking for and it was delivered 2 days later. Thanks
SR
Shawna Rae
Apr 21, 2026
5.0
Victor at the NW location was absolutely wonderful to deal with. He was friendly, helpful, and made the entire experience feel easy and stress-free. We never felt pressured at all — just genuinely valued as customers. We haven’t received our items yet, so I can’t post photos, but the customer service alone was so exceptional that I wanted to leave a review now. Thank you, Victor! We’ll definitely be back, and I hope this review helps send more business your way.
MY
Martine Agon à yakan
Apr 21, 2026
5.0
Very outgoing people. They come at time and help set up the couches. I recommend the Brick for high quality and excellent service
FF
franchesco
Apr 5, 2026
1.0
I used to buy everything from this store all the brick outlets, but never ever back to this company, they scamming customer money, specially don’t buy warranty,even they said your money is 100 back they can’t give your money back they said to me you can get credit but you can’t buy this this, you can only purchase where ever they throw they don’t like staff please away from this store .
KB
Kelly Burt
Apr 3, 2026
5.0
So I live in BC and my mom who is elderly lives in Alberta. I had only a few days to coordinate getting her furniture and supplies so that she could be moved to an elderly care facility. I know that the brick is well known they’re across Canada, so this is the store that I chose. I spoke with a wonderful sales person Joseph Varkey, and he helped coordinate everything. I had issues with initially trying to run the payment. It took two hours to figure out, and he did follow up with me. When the order got booked he was knowledgable and informative about the installation processes. He followed up again, when the installation booking was actually confirmed to ensure that I understood the process that was going to happen. I am so grateful for the quality of service it was provided. Then today a two days after delivery, I had to call back to deal with a couple items, that it turned out we didn’t need. I worked with a different employee and again the staff was so incredibly helpful and took care of my needs so I efficiently. They made an incredibly stressful time, a little less stressful. I absolutely recommend the brick.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Visit the Satisfaction Guarantee page on our website for detailed information.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes. If you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference, with some conditions. See the Price Guarantee page for details.
Can I cancel my order and get a refund?
Orders can be cancelled with a refund at any time before delivery or pickup. Refunds are made to the original payment method; deposits on special orders are non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Visa, Mastercard, cash, and also offers financing options.
What are The Brick's store hours?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
What types of products does The Brick offer?
The Brick sells furniture, mattresses, appliances, home electronics, and accessories including sofas, beds, dining sets, TVs, and kitchen appliances.
Does The Brick offer delivery and pickup services?
Yes. The Brick offers curbside pickup, delivery, and no-contact delivery services for customer convenience.
Are there any nearby restaurants where I can eat before or after visiting The Brick?
Yes. Nearby dining options include Namaste India (Indian buffet), Emperor's Palace (Chinese dim sum), and Cô Chín Saigon (Vietnamese cuisine), perfect for a meal before or after your visit.
What nearby services can help me with community support or tutoring?
The Mennonite Centre For Newcomers is close by, offering community services and tutoring support, which may be useful if you're new to the area.
Are there entertainment or recreational venues near The Brick?
Yes, Mini Paintball Edmonton and Edmonton Paintball Centre nearby offer fun recreational activities if you want to enjoy some excitement before or after shopping.
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