Certified by The Brick Mattress Store • Mar 01, 2026
Mattress StoreFurniture StoreHome Goods StoreBedroom Furniture Store
Elevate your sleep at The Brick Mattress Store. Embark on a journey of comfort as you explore our curated selection of top-tier brands, all conveniently available in your neighborhood. Our sleep experts are at your service, ensuring you discover the perfect mattress through our exclusive 180-night trial. Your satisfaction is guaranteed, promising rejuvenating nights and well-rested mornings. Unveil a new era of restful sleep and luxurious comfort with The Brick Mattress Store.
Details
DeliveryAvailable
Curbside pickupAvailable
Wheelchair accessible entranceAvailable
Location
Certified by The Brick Mattress Store • Mar 01, 2026
Certified by The Brick Mattress Store • Mar 01, 2026
Reviews
4.7
363 reviews
5 stars
312
4 stars
25
3 stars4
2 stars4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the knowledgeable and friendly staff, particularly highlighting the exceptional service provided by salespeople like David and Vlora.
Delivery Experience
The delivery service received positive feedback for being prompt, efficient, and courteous, with many customers appreciating the clear communication and tracking options.
Product Knowledge
Customers noted the staff's expertise in helping them choose the right mattress, with several reviews mentioning the informative and patient approach of the sales team.
Mixed Experiences
While many reviews were positive, there were some complaints regarding rude staff interactions and issues with product delivery, indicating inconsistency in customer experiences.
JG
Joan Garcia
4 days ago
5.0
Great experience and very nice people
CK
Catherine Kennard
Feb 12, 2026
5.0
Our experience with your salesman was very informative and helpful. Mr David Machado. Was able to assist us in our purchase
The young men who delivered and assembled our bed were polite and friendly and very efficient. Thank you for such a great experience
Brian and Catherine kennard
JH
John Hren
Feb 5, 2026
5.0
I have been a long time customer of the Brick mattress store. As per usual, my purchase was seamless. The manager Vlora was an absolute delight to deal with, non pushy and knowledgeable. Will continue purchasing in the future.
The delivery team was exceptional also. Came on time, communication was great and guy was friendly.
WW
Will
Feb 2, 2026
1.0
Terrible customer service. We were the only customers in the store and the assistant manager was rude, moody, and openly irritated with us. He got angry when we opened the door briefly to adjust our car so we could load a mattress something completely reasonable. His attitude ruined the entire experience. I used to like this store, but after this interaction I won’t be coming back.
Frequently Asked Questions About The Brick Mattress Store
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
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Certified March 01, 2026Yext Knowledge Graph
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