About
Mattress StoreFurniture StoreHome Goods StoreBedroom Furniture Store
Elevate your sleep at The Brick Mattress Store. Embark on a journey of comfort as you explore our curated selection of top-tier brands, all conveniently available in your neighborhood. Our sleep experts are at your service, ensuring you discover the perfect mattress through our exclusive 180-night trial. Your satisfaction is guaranteed, promising rejuvenating nights and well-rested mornings. Unveil a new era of restful sleep and luxurious comfort with The Brick Mattress Store.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
336 reviews
5 stars
290
4 stars
23
3 stars4
2 stars4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly highlighting salespeople like David and Roy.
Delivery Experience
The delivery service received high marks for being prompt, efficient, and courteous, with many customers appreciating the removal of old mattresses.
Product Quality
Customers expressed satisfaction with the quality and selection of mattresses, often noting good value for the price.
Sales Process
The sales process was described as low-pressure and informative, with staff taking the time to understand customer needs.
Communication
While most reviews highlighted good communication, there were a few instances of misinformation regarding product features during the sales process.
- TKTetlinda Kuci1 day ago5.0Vlora was amazing! She was very kind, patient, and extremely helpful. She explained everything clearly and helped us find exactly what we needed. Her customer service is outstanding. Thank you for making our experience so easy and comfortable! Highly recommended.
- OWO West1 day ago5.0Great service and Choice . Thanks Vlora for all your help
- CRCheryl Rotenburger2 days ago5.0The 2 men were polite, efficient, & even put the love seat on risers for me.
- GTGregory Taylor2 days ago5.0Great service from Vlora! Appreciate the professionalism!
- GDGregorius DaneliNov 9, 20255.0The woman working the store was exceptionally helpful and informative; the only problem is that you're spoiled for choice, and it's difficult to decide what kind of mattress you want for the next decade with a handful of minutes of testing each. The delivery guys were prompt, had no trouble navigating narrow corridors, and were friendly and conversational. All around a great experience.
Frequently Asked Questions About The Brick Mattress Store
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick Mattress Store's return policy?
Return policies vary by item. Visit the Satisfaction Guarantee page on our website for detailed information.
Does The Brick Mattress Store offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price within 30 days of purchase from The Brick or a competitor, they will refund the difference. Some conditions apply.
Can I cancel my order and get a refund at The Brick Mattress Store?
Orders can be cancelled at any Brick location prior to product delivery or pickup. Refunds are made to the original payment method, with deposits on special order items being non-refundable.
What payment options does The Brick Mattress Store accept?
They accept American Express, Cash, Financing, Mastercard, and Visa.
What brands of mattresses are available at The Brick Mattress Store?
They carry top brands including Sealy, Serta, Beautyrest, Tempur-Pedic, Stearns and Foster, Simmons, and more.
Does The Brick Mattress Store provide delivery and assembly services?
Yes, professional delivery, installation, assembly, product removal, and repair services are available.
What are the regular store hours for The Brick Mattress Store in Edmonton?
Open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 18:00, and Sunday 11:00 to 17:00. Closed on holidays except special hours.
Are curbside pickup and no-contact delivery options available at The Brick Mattress Store?
Yes, the store offers curbside pickup, delivery, and no-contact delivery services.
What nearby places can I visit while shopping at The Brick Mattress Store?
Nearby you can find Results Nutrition South, Huma Restaurant (Mexican), and Top Thai Massage Therapy for relaxation after your shopping.
Is there a laundry or fabric store close to The Brick Mattress Store?
Yes, The Fibre Nook, an arts and crafts and fabric store, is nearby and great for picking up fabric supplies.
Where can I find healthy food and vitamins near The Brick Mattress Store?
Results Nutrition South and Popeyes Fitness Shop are nearby health food stores offering vitamins and supplements.