Brand Certified
The Brick
4.2(5639 reviews)
Certified by The Brick • Mar 01, 2026
Business Details
1920 99 St NW, Edmonton, AB
T6K1K9, Canada
Certified by The Brick • Mar 01, 2026
(780) 430-5151
Certified by The Brick • Mar 01, 2026
http://www.thebrick.com
Certified by The Brick • Mar 01, 2026
About
Certified by The Brick • Mar 01, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 01, 2026
Hours
Certified by The Brick • Mar 01, 2026
Reviews
4.2
5,639 reviews
5 stars
4,207
4 stars
340
3 stars
121
2 stars
123
1 star
848
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the sales staff, noting their knowledge and willingness to assist without being pushy.
Delivery Experience
The delivery team received consistent positive feedback for being punctual, friendly, and efficient, with many customers appreciating their care in handling items.
Product Quality
While most customers were satisfied with their purchases, there were some complaints regarding product quality, particularly with furniture items.
Communication Issues
Some customers expressed frustration with communication regarding order updates and delivery timelines, indicating a need for improvement in this area.
- ABAdam Brack3 days ago5.0The whole experience was fantastic. From Ash helping us with the couch we wanted to the Jeremiah S on the help desk and the delivery team being quick and on time it was a great experience. Thanks for the fantastic customer service.
- MLM-Elaine H LFeb 24, 20265.0I have been purchasing furniture from The Brick for years now. They stand by their product, as this was a partial warranty purchase, I went bigger. Staff in store and delivery were both pleasant experiences, knowledgeable, kind staff & quick, kind, happy delivery men. Very happy with my purchase, my new reclining sofa is gorgeous. Thank you
- SHSonia HFeb 16, 20264.0Ordered a dresser. Got it delivered. Drawers were not of quality due to screws used. They fell out when we opened the drawers. Went to the South Common location showed them the pictures and videos of the issue. The customer service representative issued an exchange. Received the new dresser. No issues. The only negative I would have is that the delivery for the replacement was not received the first week of February as originally stated. Overall had a great experience that started as a negative.
- KJKayla JaneFeb 15, 20264.0Overall it was a wonderful experience! From picking out the bed + frame, everyone was very helpful but yet we never felt pressured. They explained everything quite thoroughly, made sure we felt comfortable and understood the whole process. Our bed was out of stoke, so they had to order it in- which no biggie! The only minor things we started to notice that could use improvement is that we had to reach out to them to find out if our order had come in, even though they said they would call. Getting the everything scheduled was easy and they showed up within the window! The delivery guys were very nice and efficient. We did receive instructions to make sure our driveway, pathways were all cleared which we did- we have 4 cars in total so we did remove those, so they could park there. Which they just parked up the road, and walked everything over which we found a bit odd and the steps we took to remove our cars as per instructions felt like a waste of time- again just a minor thing.
- TNTom NickelFeb 12, 20265.0We visited The Brick only to look and inform about prices for a new Bed or Mattress. Like everyone, looking and testing in the store and maybe buy it online because its cheaper. (Everyone do it this way normally, so dont judge me) we came in and a sales woman "Sumedha Sharma" came to us and was asking what we're looking for. So she showed us the bed section and told us, if we need help she will be around, and thats it. We had enough time to look, lay on every Mattress to see if its comfortable or not. We decided us for a nice Mattress and talk with Sumedha, she told us about the good and bad things and complains other customers about this Mattress. After all, we decided to buy it there, Sumedha was all the time totally friendly and showed us all options we can buy or not, and we had never the feeling that she will try to sell us something we don't need. At the end, we got a delivery to our house, in the room, the delivery guys made all ready to use and take all the trash with them. No work, no dirt, no cleaning. Totally nice and friendly. The Brick surprised me really with this nice service.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Visit the Satisfaction Guarantee page on The Brick's website for full details.
Can I get a refund if I find a lower price on an item I purchased?
Yes, if you find the same brand and model advertised at a lower price within 30 days of pickup or delivery, The Brick will refund the difference. Conditions apply.
How do I cancel an order and get a refund?
Orders can be canceled by visiting any Brick location prior to delivery or pickup. Refunds go to the original payment method; cash payments are refunded via debit card or cheque.
Can I add an extended warranty to my purchase?
Yes, an extended warranty can be added during purchase in-store or online, or up to 30 days after receiving your product by visiting a store.
Where does The Brick deliver?
Delivery is available in most areas through The Brick's Premium Delivery Service or third-party couriers. No deliveries to the United States.
What installation and assembly services does The Brick provide?
The Brick offers licensed installation and assembly services for appliances, electronics, and furniture at competitive prices.
What are The Brick's store hours?
Monday to Friday: 10 AM - 9 PM, Saturday: 10 AM - 7 PM, Sunday: 11 AM - 6 PM. Holiday hours may vary; e.g., open 10 AM - 9 PM on Nov 11, 2025.
What payment methods are accepted at The Brick?
The Brick accepts American Express, cash, financing, MasterCard, and Visa.
Which well-known brands does The Brick carry?
The Brick offers brands such as Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, and many more for furniture, appliances, and electronics.
What nearby stores and attractions can I visit around The Brick's Edmonton location?
Nearby places include Michaels for arts and crafts, Best Buy Canada for electronics and appliances, Golf Town for sporting goods, and South Edmonton Common plaza with various shopping and dining options like JOEY South Common.
Brand Certified Facts from The Brick
The Brick partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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