About
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Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
1,869 reviews
5 stars
1,534
4 stars
136
3 stars
42
2 stars
33
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful nature of the sales staff, highlighting specific individuals for their exceptional service.
Delivery Experience
The delivery team received positive feedback for being punctual, efficient, and respectful during the delivery process.
Product Quality and Pricing
Many customers expressed satisfaction with the quality of products and the competitive pricing, especially during sales events.
Sales Pressure
Some reviews noted high-pressure sales tactics, which detracted from the overall shopping experience for a few customers.
- TMTamra Mudryk3 days ago5.0The bricks website clearly showed which appliance was in-stock and ready to ship quickly, very nice when shopping for a new washing machine. The delivery team was professional and friendly. They connected machine without me asking. It was so nice to see a dynamic delivery team duo consisting of a seasoned professional mentoring a new enthusiastic employee.
- AAAterJan 2, 20265.0I had a fantastic experience at The Brick thanks to Joseph Varkey. He was incredibly friendly and patient, taking the time to understand what I was looking for and explaining the different options without any pressure. Joseph’s product knowledge was impressive, and he walked me through the deals clearly so I could make an informed decision. The entire team was welcoming and helped create a pleasant shopping environment. I felt genuinely valued as a customer, and I left with a great deal on exactly what I needed. If you’re shopping for furniture, I’d definitely recommend The Brick located on 10705-101 Street Edmonton, Alberta and specifically ask for Joseph—he goes above and beyond to make the experience positive. I’ll be returning for future purchases and will certainly pass along the recommendation to friends and family.
- PPPDec 31, 20254.0Lana was excellent, she was knowledgeable and was great help with finding me a suitable washer/dryer for my condo. Thanks for your help! Only thing I will say is getting a hold of anyone at that store over the phone is near impossible, I called about 20 times today to pay for a vent needed for the dryer and they only answered the phone twice out of all those calls, very frustrating. Their excuse was "were so busy" not great On the other hand delivery was fast and easy, appreciate it.
- EBErmias BerhaneDec 30, 20251.0I bought wall mount clock from this store but I was in doubt if it was gonna work or not. Asked them if I had to come back to the store in case I wanna return it. Dustin said that I should go to the distribution centre if I want to return it. But three days later when I went there to return it I was asked by the distribution centre customer service that I need a confirmation. I called the Bricks in this location and the manager named Samuel told me to bring it back to them. And he tried to enforce me to come back while covering the fault for the sales manager Dustin. The way Samuel talks is so rude and unprofessional. Consider another Bricks store coz this one is gonna cost your time and money.
- TTTaepicDec 22, 20252.0Haven't had the best or worst experience shopping at the brick but they go from a three to a two star for me as I will never come to the store now as every single Spotify commercial is a horrible brick commercial. Find a better place to advertise. It's just annoying having Spotify commercials on top of everyone being the brick in a row
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Visit the Satisfaction Guarantee page on our website for detailed information.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes. If you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference, with some conditions. See the Price Guarantee page for details.
Can I cancel my order and get a refund?
Orders can be cancelled with a refund at any time before delivery or pickup. Refunds are made to the original payment method; deposits on special orders are non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Visa, Mastercard, cash, and also offers financing options.
What are The Brick's store hours?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
What types of products does The Brick offer?
The Brick sells furniture, mattresses, appliances, home electronics, and accessories including sofas, beds, dining sets, TVs, and kitchen appliances.
Does The Brick offer delivery and pickup services?
Yes. The Brick offers curbside pickup, delivery, and no-contact delivery services for customer convenience.
Are there any nearby restaurants where I can eat before or after visiting The Brick?
Yes. Nearby dining options include Namaste India (Indian buffet), Emperor's Palace (Chinese dim sum), and Cô Chín Saigon (Vietnamese cuisine), perfect for a meal before or after your visit.
What nearby services can help me with community support or tutoring?
The Mennonite Centre For Newcomers is close by, offering community services and tutoring support, which may be useful if you're new to the area.
Are there entertainment or recreational venues near The Brick?
Yes, Mini Paintball Edmonton and Edmonton Paintball Centre nearby offer fun recreational activities if you want to enjoy some excitement before or after shopping.