Sparkle & Sheen Organize And Cleaning Services Ltd.

4.7
424 reviews

About

House Cleaning ServiceCommercial Cleaning ServiceProfessional OrganizerConcierge ServiceConstruction Cleanup ServiceCarpet Cleaning ServiceWindow Cleaning ServiceUpholstery Cleaning Service
We are a residential/commercial cleaning company that prides itself in making your home SPARKLE! Our certified professional team provides the highest quality cleaning services possible by using the latest environmentally friendly & eco-friendly cleaning products. We offer super friendly, reliable, efficient customer service with hassle-free booking, transparent pricing, & quality service! We tailor your clean to meet your specific needs to free up one of the most valuable commodities...TIME! The time that you can spend doing the things that make you happy! However, our team does more than tidy up. We can also handle a wide variety of tasks such as Airbnb turnover service, remote laundry service, special event cleaning, and even companionship services for the elderly. For all after hours inquires, please text the office at 825-512-1277.

Location

Sparkle & Sheen Organize And Cleaning Services Ltd.
14452 118 Avenue Northwest, Edmonton, AB
T5L 2M5, Canada

Hours

Reviews

4.7
424 reviews
5 stars
366
4 stars
33
3 stars
4
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional demeanor of the staff, highlighting their responsiveness and willingness to accommodate requests.

Cleaning Quality

Feedback on cleaning quality was mixed; while many customers were very satisfied with the thoroughness and attention to detail, some reported inconsistencies and areas left uncleaned.

Communication

Several reviews noted issues with scheduling and communication, including last-minute changes and lack of follow-up after services.

Value for Money

Customers expressed varied opinions on pricing, with some feeling the services were worth the cost, while others felt they were overcharged or received inadequate service for the price.

Staff Performance

Specific staff members received high praise for their exceptional work and professionalism, contributing positively to the overall customer experience.
  • KS
    Kiana Smith
    6 days ago
    5.0
    I recently had knee surgery and our house was in need of a good clean and Dakota and Abi did not disappoint! They clearly take pride in their work and the little extra touches throughout the house were a nice surprise. Our house is spotless and they even made a bow on the oven door out of dish towels which we loved! Looking forward to having this be a regular thing for us.
  • RH
    Rahim Hussein
    6 days ago
    1.0
    Not impressed at all. From what I’ve seen and heard, this company does not seem reliable. Their cleaning work looks rushed and poorly done, and people constantly mention that things are left dirty or only half-cleaned. On top of that, they charge more than what customers expect, which feels really unprofessional. What really stands out, though, is how they respond to negative reviews. Instead of owning up to problems or trying to fix them, they always blame the customer. No accountability, no responsibility — just excuses every time. Based on everything I’ve observed, I wouldn’t feel comfortable recommending this company to anyone. There are definitely better and more honest cleaning services out there. Do not listen to these other customers they are all bots the owner posted
  • SL
    Sandee Loewen
    Nov 6, 2025
    5.0
    We engaged Sparkle and Sheen to take care of my elderly father's home a couple of months ago. Dad is absolutely delighted with the service. The people are friendly, take care of everything beyond his expectations and make him proud to invite people over to his home.
  • JB
    Jeremy Bibaud
    Nov 4, 2025
    5.0
    Always prompt, fast, and thorough. It feels great coming home to a sparkling home and I love that I see the same technician each time as they learn the quirks of our home. Ashley is always friendly, fast, and even works around a nosy cat without issues. They’ve even been able to accommodate some last minute schedule changes! Super easy to keep coming back.
  • EB
    Eric Bishop
    Nov 2, 2025
    2.0
    This company was recommended to me by a family member. Unfortunately, I did not get what I paid for. Exterior of fridge not wiped, freezer at bottom of fridge left dirty, drawer under stove left dirty, one kitchen window cleaned, one not., inside of front door cleaned, outside not, cabinet at front entrance covered in dust. Company called me to say they needed more time to finish so I paid for 2 extra man hours-what a waste. I even tipped the cleaners because I felt it was rude not to. I was too busy to check right after so goodbye 24 hour return policy-that’s on me. My wife spent a few hours cleaning up and she took photos. Wish she had been available to oversee this. Disappointing!!

Frequently Asked Questions About Sparkle & Sheen Organize And Cleaning Services Ltd.

What types of cleaning services does Sparkle & Sheen Organize And Cleaning Services Ltd. offer?

They offer residential and commercial cleaning services, including Airbnb turnover, remote laundry, special event cleaning, and companionship for the elderly.

What eco-friendly practices does the company use?

They use the latest environmentally friendly and eco-friendly cleaning products to ensure high-quality service.