Leon's Furniture

Reviews

• JJ

  John

  3 days ago
  1.0
  We purchased 6 chairs for dining with the extended warranty. The warranty included a fabric protection that was to be applied by a third party. We were never contacted for this service and after a few month we called Leon's customer service. Several phone calls later it was determined that the chairs couldn't be sprayed with the fabric protector. We paid for the extended warranty just for that feature. There was no offer to credit us the cost of the warranty. Overall, a very disappointed interaction with Leon's on the north end of Edmonton. Would I purchase from Leon's, never. Will I tell people of this horrible experience, yes, all my friends.
• BS

  Birdevinder Singh

  4 days ago
  5.0
  Had a great experience at Leon’s. Luda was knowledgeable, patient, and genuinely helpful throughout the process. She made everything smooth and stress-free. Highly recommend asking for her if you’re shopping there.
• RM

  Raz Makaveli

  Feb 20, 2026
  1.0
  I recently furnished my whole condo from Leon's spent over $14,000, complaining about anything or asking for help is like pulling teeth, I recently contacted them about the sofa chair recliner that's wobbly and if you try to reach for anything while sitting on it or if you shift your weight, it tips over ( yes I mean tips over the whole entire couch just flips over with you in it) that's an absolute hazard they sent the technician and he did agree that it is tipping over but then he went to the store and they saw that the actual floor model tips over as well so there's nothing they can do ( why on Earth are you still selling this product and why is it not recalled). That's absolutely ridiculous it tipped over while I was sitting and hurt my back. I explained to customer service that if any serious injury happens it's on them she brushed me off and was quick to hang up. I also furnished a home that I had before a couple years ago with Leon's and spent over $28,000 so basically they call me a VIP customer, yet there is no VIP service when you have concerns. This is just a heads up no matter how much money you spend there they don't care about providing quick solutions even when you buy warranty. Disclaimer: I originally gave them five stars and was happy with the delivery and everything else but it's when problem started to arise,I realized their service is absolutely horrible and I'm not talking about the sales people.
• JS

  Jeff S

  Feb 17, 2026
  1.0
  Worst experience I have ever had with buying furniture, first time going here and it took 3+ hours to pick up a small table I already knew I wanted and walked straight in to buy. The warehouse could not have been more disorganized. It wasnt busy with only a few customers, and took hours to get one small item while seeing lots of employees standing around doing nothing. Everyone else waiting for their order were frustrated and complaining about poor service too
• JH

  Janean Harrison

  Feb 6, 2026
  1.0
  Normally I don’t post reviews, but I thought this experience was one that should be addressed. My husband and I had travelled from Saskatchewan and bought a queen mattress and a reclining base with it. Our sales associate was very sweet and very helpful. Jane thank you so much! My husband and I were on our way to pick up our bed the following day and found out that it had been damaged as it was being disassembled. I understand that these things happen, but the process to address possibly getting a suitable replacement or a discount price or frankly anything, but avoidance or the runaround were all we received. We ended up leaving Leon’s without our lovely bed. I am extremely disappointed and likely will never be back.

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