Brand Certified
The Brick
4.7(236 reviews)
Certified by The Brick • Feb 22, 2026
Business Details
11 Railway Ave E, Drumheller, AB
T0J 0Y0, Canada
Certified by The Brick • Feb 22, 2026
(403) 823-5723
Certified by The Brick • Feb 22, 2026
http://www.thebrick.com
Certified by The Brick • Feb 22, 2026
About
Certified by The Brick • Feb 22, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Feb 22, 2026
Hours
Certified by The Brick • Feb 22, 2026
Reviews
4.7
236 reviews
5 stars
205
4 stars
14
3 stars2
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Lynn received numerous accolades for her helpfulness, knowledge, and friendly demeanor, contributing to a positive shopping experience.
Product Selection
Customers appreciated the variety of products available, including furniture and appliances, often finding exactly what they needed.
Delivery Experience
Many reviews highlighted prompt and careful delivery service, enhancing overall customer satisfaction.
Pricing
The store's competitive pricing and willingness to price match were frequently mentioned as significant advantages.
Mixed Experiences
While most feedback was positive, there were isolated incidents of poor service and unfulfilled promises regarding repairs.
- CACarla AndersenFeb 16, 20264.0Lynn at The Brick in Drumheller is very knowledgeable and super helpful with all areas of the store. The prices meet or beat any of the city furniture/appliance stores.
- HBHalyna BalandiukJan 31, 20261.0After six months of using the sofa, two buttons responsible for folding and unfolding stopped working, leaving the sofa stuck in the unfolded position. On Monday, I contacted the staff and urgently asked them to resolve the issue. I clearly informed them that I would be celebrating my son’s birthday in a week and that the problem needed to be resolved by Monday at the latest, at least to fold the sofa. I was assured that a technician would contact me and come on Wednesday. On Wednesday morning, I stopped by again to remind them about my request, but no one called and no one showed up. On Thursday, I called once more and was told they were very busy, with another promise that the issue would be resolved by Saturday. It is now Saturday evening. No calls, no visit, no solution. Promises are repeatedly ignored, the customer is misled, and the level of service is unacceptable. This is an absolute lack of responsibility from the staff and a complete absence of customer care. I am extremely disappointed with this experience.
- LLLindaJan 29, 20265.0Lynn and Len at the brick in Drumheller gave me excellent service. We recently purchased a beautiful sofa and love seat and a TV, very knowledgeable and incredibly intuitive when we needed time to discuss privately. I love that they are happy to price match. Thanks again Lynn and Len your dedication to customer service and to our community does not go unnoticed.
- SNSherri NielsenJan 28, 20265.0Have purchased items from The Brick Drumheller over the years and have always had great service. This purchase on January 27, 2026 was no different. Lynn answered my questions a few weeks prior gave me all the information I needed to ensure I was making the right choice, at the best price. She was equally as helpful when I went back to make the purchase. Job well done!
- CLCandice LefferJan 25, 20265.0We entered the Brick in Drumheller, knowing we needed a new dishwasher. They approached us kindly as we walked in and from there on out the Manager/ owner was more than kind, knowledgeable and willing to not only answer all our questions, but he would find the answer if he didn't know it. We gratefully left knowing we would have a new dishwasher the next week and gave us great custome service. Thanks to the Brick for a great experience! Will return for future purchases!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item purchased. Please check the Satisfaction Guarantee page on The Brick's website for complete details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, The Brick will refund the difference, subject to conditions. Refer to the Price Guarantee page for details.
Can I cancel my order and receive a refund at The Brick?
Yes, orders can be cancelled by visiting any Brick location prior to product delivery or pick up. Refunds are made to the original payment method; deposits on Special Order items are non-refundable.
What payment options are accepted at The Brick Drumheller?
The Brick accepts American Express, cash, financing, Mastercard, and Visa as payment options.
What are the store hours for The Brick in Drumheller?
The store is open Monday to Friday from 9:00 AM to 5:30 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays and certain holidays like November 11, 2025.
Does The Brick offer delivery and curbside pickup services?
Yes, The Brick provides delivery, no contact delivery, and curbside pickup services for customer convenience.
What brands of furniture and appliances does The Brick carry?
The Brick carries a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Tempur-Pedic, JBL, and many others across furniture, appliances, and electronics categories.
What nearby places can I visit around The Brick in Drumheller?
Nearby you can visit Cafe Ole for coffee or smoothies, Vintage Tap House - Pub & Grill for gastropub dining, and Shoppers Drug Mart for pharmacy and beauty supplies, among others.
How can nearby transit and services help me when visiting The Brick?
Nearby services like Drumheller Taxi provide transportation options to and from The Brick, and amenities like Canada Post and Econo Lodge Inn and Suites are conveniently close if you need mailing services or accommodation during your visit.
Are there dining options near The Brick for before or after shopping?
Yes, dining options near The Brick include Diana Restaurant for Chinese and Asian cuisine, Pizza Crush & Shawarma for casual dining, and Vintage Taphouse for pub-style meals.
Brand Certified Facts from The Brick
The Brick partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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