About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
431 reviews
5 stars
402
4 stars
21
3 stars1
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent service without being pushy.
Delivery Experience
Delivery teams are noted for their professionalism, efficiency, and care in handling items, although there were a few isolated incidents of concern.
Sales Process
Customers appreciated the quick and efficient sales process, often completing purchases in a short amount of time.
Product Knowledge
Sales associates demonstrated strong product knowledge, helping customers make informed decisions.
Problem Resolution
The business effectively addressed issues and concerns raised by customers, enhancing overall satisfaction.
- TWTony Whiteway2 days ago5.0Great service and delivery guys were amazing
- AKAmy Krysta2 days ago5.0Very thorough and pleasant!
- RMRebecca MartensNov 14, 20255.0Elsie was very helpful in ensuring I got the best price on a floor model. Will use her service to purchase all my appliance and furniture needs for my new house.
- MRMitchell rempelOct 11, 20251.0Explained situation very clearly of same day move in as delivery. Was never told that delivery didn’t include building and taking garbage away. Wasn’t offered the option either. Delivery wasn’t till late evening so resulted in me having no bed for the night. Very disappointed with sales staff they knew my situation. Forced me to take another day off work and pay for waste management fees.
- CCChandraOct 10, 20255.0Susan helped me with no fuss or pressure. I walked in, saw the dining set I wanted and she made sure it was in stock and processed it quickly. From walking in to leaving the store having purchased the dining set it was only 15 minutes! The delivery guys were accommodating with giving me time to meet them as I had to leave work to get home to accept the delivery. They too were quick and very friendly. A great experience!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The Brick's return policy varies by item. Please refer to the Satisfaction Guarantee page on their website for detailed information.
Does The Brick offer a price guarantee on products?
Yes, if you find the same brand and model advertised at a lower price by The Brick or a competitor within 30 days of purchase, The Brick will refund the difference, subject to conditions detailed on their Price Guarantee page.
Can I cancel my order and receive a refund?
Orders can be cancelled at any time before delivery or pickup by visiting any Brick store. Refunds are issued to the original payment method, with some conditions for special orders.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa as payment methods.
What are The Brick Drayton Valley store hours?
The Brick in Drayton Valley is open Monday to Friday from 10:00 to 18:00, Saturday from 10:00 to 17:00, and Sunday from 11:00 to 16:00. It is closed on November 11, 2025 for the holiday.
Does The Brick offer curbside pickup and delivery services?
Yes, The Brick offers curbside pickup, regular delivery, and no contact delivery services.
Which brands can I find at The Brick in Drayton Valley?
The Brick carries many brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, and many more across furniture, appliances, and electronics.
What nearby places can I visit when shopping at The Brick in Drayton Valley?
Nearby, you can visit Jocelyn's Your Independent Grocer for groceries, Camp Coffee for a cafe experience, and Joe Fresh for clothing. These can make for convenient stops before or after your visit to The Brick.
Is there a nearby pharmacy close to The Brick in Drayton Valley?
Yes, Loblaw Pharmacy is located nearby, making it convenient to pick up prescriptions or health items while shopping at The Brick.
What entertainment options are near The Brick in Drayton Valley?
Nearby entertainment includes DV8 Nightclub for dancing and bar experience, Twin Dragon Restaurant for Chinese cuisine, and Yozakura Sushi and Japanese Cuisine for sushi lovers.